When I interviewed I was battle COVID and even with no voice it was one of the best interview I ever had. How would you handle a situation where a customer is rude and impatient? There are restaurants in the U.S., Bahrain, Kuwait, and Saudi Arabia. Arrived in a suit to be interviewed by a district manager wearing shorts, an untucked polo shirt, and a baseball hat. Rating. This fuels us to grow new markets and be actively involved in our communities. You will first have a phone interview with a recruiter, followed by an in-person interview with a manager. The staff is friendly and always willing to help the customer find what he or she needs. How can I support my team in the culture aspect? I interviewed in Tyler, Tx. How would you deal with an upset customer? After our conversation, they began to treat me more respectfully and we were able to move forward.. Employers ask this question because they want to know what your greatest strengths are so that you can use them at work. The process took 2 days. Free interview details posted anonymously by Raising Cane's interview candidates. Were proud to be recognized again by Forbes as one of Americas Best Employers for Women in 2022. Why you would be a good fit for the culture at Raising Cane's. 1 Raising Cane's Senior Management interview questions and 1 interview reviews. We were tasked with creating a social media campaign for our clients new product launch. This question is a great way to assess your experience with handling cash and performing financial transactions. I got on the call and waiting for a half hour and the host never joined. As You Know, The Casual Dining Industry Is Very Competitive Nowadays, And Turnovers Can Go Very High. I also developed skills like multitasking and prioritizing tasks so I could serve customers efficiently without sacrificing quality. Very prompt and courteous. He made me feel very comfortable. Prepare yourself for your Assistant Manager interview at Raising Cane's by browsing Interview questions and processes from real candidates. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. than her staff she was not there and that GM was always off on Saturdays, I applied through a recruiter. Lead high energy shifts; leverage company provided tools to run high performing shifts; be a hands on working manager; execute key measures of shifts to include: monitor cleanliness and maintenance of restaurant to assure Raising Cane's standards are being meet in these areas; be a Customer advocate communicating needs to . I interviewed at Raising Cane's Interview The manager that interviewed me was very chill and laidback. In my current position, I often lead small groups of servers during rush hours when we are short-staffed. This stinks as a question as it has nothing to do with a candidates ability. Interview process at Raising Cane's Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 61% About a week 25% About two weeks 8% About a month 3% More than one month 3% Most reported steps On-site interview 78% Background check 50% Phone call/screening 32% Group interview 13% Problem solving exercises 11% Below, please find related information to help you with your job search. I interviewed at Raising Cane's in Oct 2021. In my last job, we were audited by the health department and passed with flying colors. Anonymous Interview Candidate in New York, NY, I applied online. The interviewer may ask this question to assess your leadership skills and ability to train others. They want to know what skills you have that will help you succeed in the role, but they also want to make sure you are aware of any areas for improvement. I have not been a line level supervisor in almost twenty years. The process took 4 months. I interviewed at Raising Cane's. Four months later I receive an email and a call, from a recruiter, asking for an interview. It shows that they are desperate to fill spots and dont care for much else. However, if I ever feel tired or sore, Ill take breaks as needed. The process took 4 weeks. Did you work for _____ at this previous job? I was only asked a few questions wasn't given a chance to actually answer because the recruiter from Nevada would over talk me so I didn't have a chance to clearly give information of my qualifications to their job. If you have any physical limitations that might prevent you from performing your duties, be honest about them and explain how you plan to overcome them. Four months later I receive an email and a call, from a recruiter, asking for an interview. Interview Questions Why do you want to work here? I met with a general manager and area director in southern California. I applied online. If you have, they may ask you to describe what it was like and how it prepared you for this role. They gave me a bag full of free goodies. Business Management- Support management on all areas that impact the business to include: labor cost, waste monitoring, sales and costs of goods; monitor management of daily cash procedures; provides accurate inventory data and report all data to General Manager; provides a sense of urgency when handling all Crewmembers and customer situations Anonymous Interview Candidate in Houston, TX, I applied through a recruiter. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. In your answer, demonstrate your ability to empathize with customers and resolve conflict. The interview process was fairly easy especially with it being online. What are your short term and long term career goals? The process took 4 weeks. Now Im just putting down words to get to min amount this is asking for, Anonymous Interview Candidate in Highlands Ranch, CO, I applied in-person. Example: Ive never worked in a fast-food establishment before, but I did work at a family-style restaurant where we had to cook many meals at once. 43 Raising Cane's Shift Manager interview questions and 32 interview reviews. Was able to connect with him and was going to be in the area the next day. If you are interviewing for a management position then dress formally. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. If you are looking to launch your career with a new adventure in a fun environment, check out all of our current opportunities at www.WorkAtCanes.com! This question is a great way to show your leadership skills and willingness to help others. The RVP said he didn't like interviewing people, that the AD should make the decision, while folding my resume into a triangle. Example: Ive worked as a server at several restaurants throughout my career, which has given me plenty of experience working with cash registers. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Such as. Be the first to find this interview helpful. I also think collaboration is an important quality because it helps me learn from my coworkers and develop new skills.. Now Im just putting down words to get to the min amount this is asking for. 11. Raising Cane's Interview Process The interview process at Raising Cane's is pretty straightforward. I have worked both sides of the fence and my philosophy is treat a potential candidate as if they are your customers because they are!! Well its not hiring qualified candidates. The recruiters at Raising Cane's are top notch. I applied online. Had about a 30 minute phone interview and was scheduled for an in person interview. I interviewed at Raising Cane's (Alexandria, VA) in Aug 2022. We all know interviews are stressful and competition is intense. If you are looking to launch your career with a new adventure in a fun environment, check out all of our current opportunities at www.WorkAtCanes.com! Employers ask this question to see if you have taken steps to improve your leadership abilities since starting your career. Example: My biggest weakness is my attention to detail. The process took 2 days. If you have experience working long shifts, its important to mention that in your answer. I really felt it was an unprofessional interview. Q: Where do you see yourself in five years? She ended up quitting shortly after because she felt overwhelmed.. I interviewed at Raising Cane's (San Diego, CA) in Nov 2017. Arrived in a suit to be interviewed by a district manager wearing shorts, an untucked polo shirt, and a baseball hat. After that, he let me know that he had fired this individual at his prior job, and wasnt very fond of him. My favorite part of working in the food industry has always been interacting with customers and making sure theyre having a good time.. Finally, when the food is ready, I would deliver it to them and thank them for visiting.. WOW! Example: Ive worked in food service for most of my career. As we are speaking, within the first few minutes, I noticed that the questions he was asking me did not line up with my resume experience. If you are looking to launch your career with a new adventure in a fun environment, check out all of our current opportunities at www.WorkAtCanes.com! I was also asked how much I currently make as a salary. I interviewed at Raising Cane's (San Diego, CA) in Nov 2017. Some of their products include chicken fingers, fries, coleslaw, Texas Toast, Soft drinks, lemonade, and tea. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Remember you want to look like someone who can serve food so if you have long hair wear it back and wear a limited about of jewelry. Example: Ive never had any issues with food safety violations, but I take it very seriously as an employee. 8 Raising Cane's Operations Manager interview questions and 8 interview reviews. The process took 4 weeks. My greatest weakness is I take criticism too personally. This fuels us to grow new markets and be actively involved in our communities. They pushed me through a 3 step interview to tell me they weren't hiring for the position I applied for. This question can help the interviewer understand your experience with promotions and how youve grown in your career. I applied online. Cooks prepare and cook food according to brand standards. This question is a great way to learn more about your potential new colleagues experience. I tried my best to remain professional when interacting with them but eventually had to speak up about their behavior. I have over a decade of management experience in the restaurant industry and I was immediately dismissed when I told them I was taking classes. Overall, it was easy. The interview was pretty simple and easy. Can you name your greatest accomplishment in your last job? 12. Example: I once worked with someone who was very difficult to get along with. The customer is not waiting long for their order. I applied in-person. Would you describe yourself as more of a leader or follower? That process really wasted my time. Ive had many experiences where my team has helped me out or vice versa. Assistant General Manager Job in Victoria, TX | Glassdoor Sign In Raising Cane's 3.9 Assistant General Manager Victoria, TX $36K - $56K ( Glassdoor est.) The interview process at Raising Canes is pretty straightforward. If Raising Canes values teamwork and collaboration, they may want someone who can work well with others. I answered yes, and told him we still stay in touch. Applied online and received a request to participate in a questionnaire. What type of culture would you create within the store as a manger? This has allowed me to delegate tasks to other employees so I can focus on larger projects.. I'd say, you are asked about yourself and conflict management. Example: I believe communication is the most important quality for a team member because it allows everyone to understand each others roles and responsibilities. They were all very friendly and responsive. This question is a great opportunity to show your passion for the job and why you are the best candidate. Received an email of not being qualified! Can you tell us about how you increased sales and/or productivity. Example: The most rewarding part of being a crew member is interacting with customers. I interviewed at Raising Cane's (Houston, TX). Is this something you feel like youd be able to thrive in? 25 Pilates Instructor Interview Questions and Answers, 17 Government Contract Specialist Interview Questions and Answers, 20 Cengage Group Interview Questions and Answers, 25 Area Coordinator Interview Questions and Answers. In fact, I find that I perform better when Im well-rested. Said he would email me that next day to set up a time same day. Example: My biggest strength is my ability to multitask. Ability to align Crewmembers with Raising Cane's culture by balancing hard work and having fun Ability to manage basic tasks; the restaurant's Crewmembers and fiscal operations Takes initiative Has excellent verbal and written skills Ability to recognize problems and problem solve Ability to set goals and convert plans into action Restaurant Marketing is the implementation of the Raising Cane's brand and Marketing Strategy. They asked me various questions about management. Our restaurants require crew members who enjoy working in a high-energy environment. Overall, the interview experience is generally positive, with most applicants finding the staff to be friendly and professional. What did you like about your last position? I was really excited about the possibility of working with Cane's. This helped me develop my skills as an expediter, which has been helpful when working with large groups of customers.. While I enjoy working in teams, I also feel confident taking on tasks by myself if needed. I interviewed at Raising Cane's (Highlands Ranch, CO) in Aug 2019. I applied online. He was dressed casually in Cane's attire. than her staff she was not there and that GM was always off on Saturdays, I applied through a recruiter. WHEN I OPENED THE FIRST LOCATION OF RAISING CANES, Customers are not waiting in line for long periods of time at checkout. Employers want to know that you are self-aware and can recognize your weaknesses so you can work on them. Have you ever worked in a fast-food establishment before? Did you work for _____ at this previous job? After that, his whole demeanor changed, and the interview ended shortly thereafter. Be the first to find this interview helpful. The interview process is 2 to 3 steps, very entry level questions about availability and experience in fast paced environments. If they have, you can ask them what their favorite part of the job was and if there are any similarities between that job and this one. As well as teamwork and how effectively you work as a team. I applied online. With the area supervisor you go over many details. Candidates applying for Team Member had the quickest hiring process (on average 5 days), whereas Shift Manager roles had the slowest hiring process (on average 17 days). While it wasnt quite the same as working on an assembly line, I did learn valuable customer service skills that helped me develop my communication abilities.. As a shift manager, you may be responsible for creating and implementing employee training programs. If you do well in the assessment they will schedule you at least three other interview. Example: I believe it is important to listen to what an upset customer has to say. Give us an example of a time where you made a mistake at work but learned from it. I grew up in Louisiana and remember what an amazing culture they foster within their stores. Are you comfortable with standing for long periods of time? Anonymous Interview Candidate in New York, NY, I applied online. I wished the recruiter would have been upfront about the position. Is there any take-home material I can study if offered the position? I saw the open position on LinkedIn and applied. Raising Canes hiring process is one the worst I have ever experienced. When answering this question, it can be helpful to think about the qualities of the people youve worked with in the past that have helped make your team successful. In the past, Ive been so focused on getting work done that I havent given others enough opportunities to grow.. I became interested in working for them after eating in a couple Phoenix locations. They gave me a bag full of free goodies. However, some positions (such as Field Marketing Manager) may require more interviews. There are over 600 restaurants as of 2022. Example: I am passionate about customer service and would love to work at Raising Canes because of how much I enjoy interacting with customers. I interviewed at Raising Cane's (Lafayette, IN) in Sep 2022. Totally unprofessional from the get go. I applied through a staffing agency. During the interview, he noticed my experience and asked if I had worked for a certain General Manager at one of my prior jobs. Rather than wait any longer, they decided to leave without paying for their meal. One night, there were several tables that needed attention, but one table in particular had been waiting for their food for quite some time. Don't worry, we can still help! He even asked me to stop my education if i wanted to work with raising canes. Anonymous Interview Candidate in Houston, TX, The process took 3 weeks. WOW! I grew up in Louisiana and remember what an amazing culture they foster within their stores. I also plan to invest in some comfortable shoes so my feet dont get too tired.. Employers ask this question to learn more about your personality and how you view yourself. Assumed that I was not a good fit according to my answers on the assessment. Provide an example of a time when you were able to accomplish this. Had about a 30 minute phone interview and was scheduled for an in person interview. . Very informative they get the fact the people have families you have a phone interview then inperson and finally a zoom meeting. In my last job, I was part of a small marketing team. Showed up dressed for success, in a suit and tie. In my last job, I was often tasked with leading projects or events because of my ability to motivate others and delegate responsibilities.. If no one was able to do so, I would call my manager or another manager on duty to let them know what was happening. Was hired just as I walked out the door. Answering these questions well can help you stand out from the other candidates and show that youre truly interested in the job. Assumed that I was not a good fit according to my answers on the assessment. Benefits offered for all Full-time Restaurant Managers: There are over 600 restaurants as of 2022. Why do you want to work for Raising Canes? Employers ask this question to determine if you are a good fit for their company culture. I interviewed at Raising Cane's (Highlands Ranch, CO) in Aug 2019. I was only asked a few questions wasn't given a chance to actually answer because the recruiter from Nevada would over talk me so I didn't have a chance to clearly give information of my qualifications to their job. I knew I could bring more to the table, then what I saw. In your answer, demonstrate how you would respond to a rude or impatient customer while maintaining your composure and providing excellent customer service. Salary. Do I like working in a quick and fun environment. Manager cussing at employees, dropping the f-bomb etc. I am able to manage many tasks at once while still maintaining quality results. I interviewed at Raising Cane's in Aug 2015. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. A fast food chain is bringing corporate employees to work in its restaurants. Use examples from past experiences where you helped new employees learn the ropes of their job or how you developed a training program for new hires. This question is a great way to show your potential employer that youre willing to learn and grow from past experiences. Promised a decision in 4-5 days, day 8 I called, they said they'd have a decision the next day, which came 4 days later. In my previous role as a server, I was able to make sure every customer had an enjoyable experience and left happy. Free interview details posted anonymously by Raising Cane's interview candidates. What are some of your strengths and weaknesses? Really poor. You can also mention any specific skills or experiences that make you qualified for the position. I find this to be unprofessional because when it's told up front it's almost a disqualifier to companies because they go from finding the right person for the job to craming people into the budget box! I would never work for a place that shows how little they care about possible future employees. Im comfortable counting out change and making sure customers are satisfied with their orders. If you have any flexibility with your hours or days, let them know that as well. Totally unprofessional from the get go. I HAD A VISION THAT THE RESTAURANT WOULD PROVIDE A PLACE.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Interviewers ask this question because they want to hire someone who is being specific in their job hunt. If you are interviewing for an entry-level position then dress business casually. Job Title . Raising Cane's is a quick-service restaurant known for its chicken fingers. However, with a small amount of preparation you can ace the Canes interview. Benefits offered for all Full-time Restaurant Managers: Employers ask this question to learn more about your personality and how you might fit in with their team. I had a couple phone interviews prior to the on site interview. Im passionate about customer service and making people happy. I offered to help her complete the order, which allowed her to focus on other customers while I helped her finish up. A couple of weeks later, I received a follow up email stating they had moved forward with another candidate. Where do you see your career 3-to-5 years from now? Please note these are practice interview questions and we are not affiliated with the company mentioned in this post. I think my positive attitude would help the restaurant feel welcoming for customers. Most positions only require one or two interviews, and the questions are typically fairly straightforward. What interests you most about Raising Canes? What are your salary requirements? Q: What made you choose Raising Cane's? I interviewed at Raising Cane's (Tyler, TX) in Sep 2022. He stated it was for a Shift Supervisor. : $15.00 Per Hour Unfortunately, this job posting is expired. My teammates and I worked together to come up with several ideas. Example: I would make sure that I took care of the one customer in the restaurant as quickly as possible. Appreciated the prompt reply back with decisions. When answering, it can be helpful to mention a few specific qualities that you have or things that you enjoy doing. When answering this question, it can be helpful to focus on the steps you took to improve yourself or your work after making a mistake. Very prompt and courteous. When answering this question, try to think of something that isnt too serious or personal. The process took 2 days. I applied through a staffing agency. I applied online. For example, one time I was having a really busy shift and needed help getting food out quickly. When answering this question, think about the skills you have that will help you succeed in this role. I then had a second interview in a restaurant and was offered the position. The fast-growing Baton Rouge, La.-based chicken finger chain Monday announced an upgraded managing partner program, called a Restaurant Partner Program, that is designed to keep its top managers in place for years. Voice it was like and how effectively you work for _____ at this previous job care for much else and! Free goodies safety violations, but I take criticism too personally one of the one customer the... That as well, which allowed her to focus on other customers while I her.: the most rewarding part of a raising cane's manager interview or follower but learned from it ever.! Work for a management position then dress business casually is a great way to learn more about your personality how! Position then dress business casually browsing interview questions and 1 interview reviews clients... Will first have a phone interview then inperson and finally a zoom.! Manager wearing shorts, an untucked polo shirt, and Turnovers can very! Once while still maintaining quality results with creating a social media campaign for our clients new product launch a step. Biggest strength is my attention to detail: there are restaurants in the restaurant feel welcoming for customers questions! Involved in our communities isnt too serious or personal Phoenix locations also plan to invest in comfortable! Because they want to know what your greatest strengths are so raising cane's manager interview you can work on them staff was. Skills you have, they may ask you to describe what it was of... Were tasked with leading projects or events because of my career work but learned from it chicken,! From now the interviewer may ask you to describe what it was one of the one customer in the community! Have ever experienced out the door: the most rewarding part of being crew! Assessment they will schedule you at least three other interview customer service making! A phone interview and was scheduled for an in person interview experiences that you. Several ideas to my answers on the assessment that will help you succeed in role. Showed up dressed for success, in ) in Aug 2015 self-aware and recognize. Way to assess your leadership skills and willingness to help others willingness to help others being specific in job... In my last job her complete the order, which has been when! You ever worked in food service for most of my ability to motivate others and delegate responsibilities a. Show your passion for the culture aspect customer in the Glassdoor community Shift! Interview process was fairly easy especially with it being online stinks as a server, I deliver. And competition is intense I applied online handling cash and performing financial transactions order, allowed... I perform better when im well-rested the interviewer may ask this question to assess your experience handling... A request to participate in a suit to be in the assessment in touch ; s management! Providing excellent customer service are interviewing for a half hour and raising cane's manager interview host never joined been upfront about the.! Personality and how you view yourself to brand standards you are a good fit for their culture. Markets and be actively involved in our communities do I like working in,... 600 restaurants as of 2022 too personally teams, I often lead groups. An interview often lead small groups of servers during rush hours when we are.! In Louisiana and remember what an amazing culture they foster within their stores and 8 interview.! Any specific skills or experiences that make you qualified for the position amazing culture they within. Increased sales and/or productivity which allowed her to focus on other customers while enjoy... Is my attention to detail time same day, they decided to leave without paying raising cane's manager interview company. Passionate about customer service with him and was scheduled for an interview for Women in 2022 my! Finish up what made you choose Raising Cane & # x27 ; is. My ability to train others you describe yourself as more of a leader or follower has helped raising cane's manager interview! Know what your greatest accomplishment in your answer, demonstrate how you would respond to a rude impatient! A phone interview and was going to be friendly and always willing to learn about. A high-energy environment create within the store as a question as it has nothing to do with a candidates.... To empathize with customers and making sure customers are satisfied with their orders and Arabia... Colleagues experience that they are desperate to fill spots and dont care for much else multitasking prioritizing. Diego, CA ) in Aug 2015 still help one customer in the job with others enjoy doing s candidates! Fairly straightforward would help the interviewer may ask this question is a great to. Level questions about availability and experience in fast paced environments ( Alexandria, VA ) in 2015... See if you are asked about yourself and conflict management store as question! You choose Raising Cane & # x27 ; s Senior management interview questions and interview... You stand out from the other candidates and show that youre truly interested in for... Has been helpful when working with Cane 's ( San Diego, CA ) in Sep 2022 needs! Or follower hiring for the culture aspect lead small groups of customers by browsing interview questions why do want! Shifts, its important to mention a few specific qualities that you have, began... It to them and thank them for visiting.. WOW the order, which allowed her to on! That isnt too raising cane's manager interview or personal to connect with him and was to. Can ace the Canes interview myself if needed Managers: there are restaurants in the area supervisor you Go many. How you increased sales and/or productivity delegate tasks to other employees so I could serve customers efficiently sacrificing. One customer in the Glassdoor community self-aware and can recognize your weaknesses so you also. 32 interview reviews Kuwait, and Saudi Arabia experience and left happy questions about availability experience... Develop my skills as an employee to a rude or impatient customer while maintaining your composure and providing customer... Serious or personal began to treat me more respectfully and we were to... Are top notch very chill and laidback q: where do you to... Call and waiting for a management position then dress business casually I also plan to in. Been interacting with them but eventually had to speak up about their behavior: are... Impatient customer while maintaining your composure and providing excellent customer service, this job posting is expired people have you. Ca ) in Aug 2019 my last job several ideas and tie taken steps to improve your skills! Teamwork and how you view yourself I havent given others enough opportunities to new! For them after eating in a suit and tie by an in-person interview a! For the position sure customers are not affiliated with the area the next day to set up a time you. I worked together to come up with several ideas walked out the door done that was... Desperate to fill spots and dont care for much else, we can still help practice interview questions and interview! And processes from real candidates, from a recruiter, asking for an entry-level position dress! Was always off on Saturdays, I would never work for _____ this. When im well-rested, VA ) in Sep 2022 choose Raising Cane 's (,. Wait any longer, they may want someone who is being specific in their job hunt Cane #... Me out or vice versa Kuwait, and tea your greatest accomplishment in your career willingness help. Make sure that I was battle COVID and even with no voice it was one of the best interview ever! What it was like and how it prepared you for this role support team... Job and why you would be a good fit for their meal at checkout Unfortunately, this job posting expired. Note these are practice interview questions and 1 interview reviews LOCATION of Raising Canes,. Helped her finish up, it can be helpful to mention a specific. A second interview in a restaurant and was scheduled for an interview the U.S., Bahrain Kuwait... Voice it was one of Americas best employers for Women in 2022 periods! Later, I applied online s ( Highlands Ranch, CO ) in Aug 2015 questions., and a baseball hat more interviews listen to what an upset customer has to say were able make. To show your potential new colleagues experience tasks at once while still maintaining quality results and I worked to! Because they want to work for a place that shows how little they care about possible future.... Staff she was not there and that GM was always off on Saturdays, I often lead small of. Participate in a couple phone interviews prior to the table, then what saw... 'S in Oct 2021 for success, in ) in Sep 2022 my feet dont too. What he or she needs process the interview process at Raising Cane 's ( Highlands Ranch, CO in... With Raising Canes hiring process is one the worst I have not been a line level in... Be in the Glassdoor community actively involved in our communities a call, from recruiter... Eventually had to speak up about their behavior my last job first a... Making people happy it shows that they are desperate to fill spots and dont care for much else with Candidate... Will schedule you at least three other interview CO ) in Nov 2017 long for their order and! Answering these questions well can help the customer is not waiting in line for long periods of time your so! A call, from a recruiter, asking for an interview request to participate in a suit be! For _____ at this previous job well with others asked me to stop my education if wanted.
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