Im also tracking growth and making sure we hit our numbers. Why Merchants Should Start Accepting Card Payment? Were all thirsty for new business and deeply invested in the companys success. The coding questions are just leetcode style coding questions. Love DoorDash for the people and the WLB but pay is low, I feel like Im not given the tools to succeed, and cross-functional partners are exceedingly hard to work with (to the point of being rude). Any tips? What started as an all-hands-on-deck approach organically grew into a structured program over time. I reached out to the recruiter and no response (which I believe is a trend, the recruiter never responded to my earlier interview question either). Can someone else please DM me as well! Which means that it's very likely they didn't even review my work to the detail to be able to see what I am able to do. Opens the Fishbowl by Glassdoor site in a new window, Case: - How would you improve the business? Especially for someone who has a full time job, this is especially time consuming and add very little value since this is NEVER referenced in any further interviews. I think the core strategy here is to interview hundreds of well-qualified people. They send you one month of data dump with three part open ended questions - give insights to improve product, formulate a hypothesis, implementation at DoorDash. On a positive note, the other two other interviews with other team members were pleasant and courteous. He had no interest in talking to me and when I tried to ask questions about the role, culture, etc he didnt even specifically answer. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? The Strategy & Operations (S&O) team is the engine that drives DoorDash forward, owning everything from building the initial hypotheses about a business to the final implementation and optimization. I am all about growing industries and also having to find the right fit for the right person but this all seemed like a big waste of time especially because they never received my resume, no one asked me about my experience, and they couldnt tell me even what department the role would be in and what that department did. I think what was amazing was the time-consuming data analytics exercise and no information and/or feedback of the data provided. I thought I would be going through my presentation which I spent so much time on, but it was actually a whole new case. It was a strategy exercise where the company wanted recommendations to improve their business based on a spreadsheet with data. They asked basic questions and seems fine. Check out the recap below. I interviewed at DoorDash (New York, NY) in Feb 2022. "During my interview process with DoorDash I enjoyed the opportunity to wear multiple hats. Were determined to leave our mark. I left the interview process feeling really frustrated - it didn't seem like there was a lot of opportunity for back-and-forth and more of a grilling on their part to see if I would be a fit (when in the end, I truly believe roles are as much about the candidate choosing the company as much as the company chooses the candidate). Invisible Braces Market Size and Share 2020 Global Industry Analysis By Trends, Key Findings, signed a deal with a national retailer, BevMo. Describe your 5 strengths that you would list. In addition to our year-round efforts, weve continued our drive toward fulfilling these commitments by hosting our fourth consecutive Womens Leadership Week a week dedicated to promoting and advancing women in the workplace by creating programming focused on growth and development. You have to be sure of yourself as the person who is on the ground with your finger on the pulse of the market. Ultimately, were judged not on whether our experiment fails, but whether we fail to experiment. By 2015, we formalized this feedback model into WeDash. DoorDash Drive is our company's hyper-growth platform team serving restaurants, grocers and retailers across the United States, Canada and Australia. I interviewed at DoorDash. I applied online. A lot of people think of DoorDash as solely a food delivery platform, but thats just the beginning. Anyone have experience with recruiting for a Strategy and Ops Associate position at DoorDash? What are your biggest strengths and weaknesses? I interviewed at DoorDash (New York, NY) in Dec 2020, I applied online to DoorDash end of October. One had just started the position 2 months ago. If you make it, I guess it is worth it. 2020 - 2021. Strategic Partnerships sits within the Enterprise Team and is responsible for the strategic vision, acquisition, management and growth of DoorDash's partnerships with many of the world's largest restaurant groups. The analytics presentation is easy and I felt the questions the managers asked me were really dumb -- things you would expect an entry level person to ask you, not a manager/senior manager, and they seemed to ask clarifying questions rather than probing questions. Quickly got back for HM interview. Thats the problem I have with case studies. Expected more professionalism from them , Super professional if they are gonna hire you but when you're out of favor they treated you like a number, There's a lot of growth in the S&O org, so they might be swamped. I never feel entitled to a role, or to interview feedback, but I do feel that a good company and a good recruiter are both responsive and transparent with candidates about their decisions. Ive heard this repeated often: Speak as if youre right. For example, we recently noticed we had a bunch of drivers available to take orders and wanted to get these orders assigned sooner, so I caught up with Engineering to assess how we could optimize our Dasher assignment algorithm to help make that happen. I was referred by an employee. If we launch an expensive out-of-home marketing campaign in LA, that reduces the budget for marketing in Canada. 22. Tell me about yourself, why are you interested in this position, Opens the Fishbowl by Glassdoor site in a new window. Make sure to ask thoughtful questions and be prepared for follow-ups on your answers to dive deep into specific examples. Weve made an effort to increase diversity at DoorDash, and were seeing the results. I was reached out to via LinkedIn to talk about multiple roles open on the Strategy and Operations team. Given the vast amount of money . Free interview details posted anonymously by DoorDash interview candidates. In LA, for example, we deal with a unique set of traffic and parking challenges, so were more focused on those issues here than we are in regions where traffic is light. DoorDash also values experimentation. We do a lot of research into which restaurants will resonate most with our customer base we look through local websites to get a sense of peoples restaurant habits in each neighborhood. Ive spent an entire day or week digging into data and thinking Ive found an answer, only to be proven wrong the moment its implemented. The interview format was just brief introduction about you (tell me about yourself, why doordash, why this role) and then we moved onto the case study questions. Initiative is not doing well, what would you do. Simple mini cases Overall, it was a bad experience. We dont want to drown people in information, but we do make it a priority to consistently share ideas. Fairly impersonal and dragged out process. Yea they just don't respond or keep you i the know, So weird. Hiring manager reached out for a phone interview (I did like that it was a manager in the team where the role was based) which was about 15 minutes. Working on this team, Ive learned to embrace change; it happens quickly here because we have to be responsive to the marketplace. This made the candidate experience poor. How quickly can you pivot to make day two a different story? Were hiring at DoorDash, let me help get you an interview DoorDash, Thoughts on doordash as a place to work? I made it to the final round - 5 interviews at 30 minutes each. Felt like brain teasers but I guess they prob deal with this type of shit, These questions sound ridiculous. I have the same question, Iirc.,from many years ago, there were a lot of on the fly questions like, if we dropped you into a random city with no smart phone / computer etc and asked you to figure out how many couriers are working, how would you do it, where would you start your research, etc.. Why is wearing uniforms important for our couriers, and if our couriers are not following uniform rules, how would you check if couriers are wearing uniforms in the most efficient way and remedy the situation. I know plenty that end their day around 6-7 every night as well. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. For more detail on tech stack, latest project, people I recommend you head over to the DoorDash engineering blog for more. My next step might be something at headquarters that would let me keep wearing different hats and tackling new challenges. Glassdoor users rated their interview experience at DoorDash as 36.0% positive with a difficulty rating score of 2.70 out of 5 (where 5 is the highest level of difficulty). I had to follow up with my recruiter multiple times, after which my recruiter conveyed that they are moving on with other candidates. We review 5 of our favorite Doordash interview questions and provide advice on how to answer each question. doordash strategy and operations manager interview. One of the things I love about DoorDash is that everyones so collaborative and tight-knit even though were spread all across the country. May 2, 2021 0. Tell me about a time you had to be "scrappy" to solve a challenge. the process is LONG (took 2 months) and the analytics exercise takes quite a long time (i spent like 2 days doing it) and in the end it seems like they don't extend offers that much, and the people that DO seem to be working there don't seem very qualified to be doing so. Similarly, were able to really dig in and specialize to best serve each type of user. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I applied through a recruiter. The process took 1 week. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Employees would dash or fulfill deliveries and compile feedback and insights from their own experiences. 5 days later, the HR coordinator had . Please share which team ends at 6pm, Im moving there ASAP, Just dont do it. You will upsell incremental services to our existing business owners. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. First, the take home is extremely dense and poorly organized (ex text in lieu of number format), and takes at least 8-10 hours to turn around a portfolio decent enough to pass the screen. I interviewed at DoorDash in Dec 2021. Given the scale of our key partners, this team is a critical piece of DoorDash's growth and success in every market in which we operate. I feel like getting some feedback would have been nice to see how I could improve. I interviewed for this role some 6 months agospent so much time on that damn case study to only get a generic reply that we are not moving forward. How DoorDash is investing in growth and recognition through Women's Leadership Week - DoorDash Culture. In the end, I think this rejection was protection for me. But maybe I dodged a bullet. I never made it to the final round but I was told it would consist of meetings with "more senior team members" (most interviewers throughout the process were the same level or lower). Working at DoorDash is an exhilarating ride that'll never be boring. I interviewed at DoorDash (Toronto, ON), Simply disappointing experience Right now, though, Im happy to stay where I am. The process took 2 months. Why do you want to work here? On average, someone remains a Launcher for about a year, and then they move on to a variety of roles. You also need to think creatively and be willing to experiment. At the same time, theres a lot of room to be creative. DoorDash Drive is our company's hyper-growth platform team serving . That's fine, scheduled the 3x 30 minute interview day and the first interview was with the hiring manager. Deloitte. I would not work for this company. That way the candidate has a better sense of the role before deciding whether to invest time into a case. Neither person I interviewed knew what the job was I was interviewing for. Im a Launcher, which means I travel to cities with two or three colleagues and launch new DoorDash markets. It was the most time-consuming and frustrating take-home project I've ever had to do for a job interview and easily consumed 10 hours of my time (in conjunction with doing my normal 8-5 job). By 2015, we formalized this feedback model into WeDash. Immediately, the vibe was not there, with the hiring manager showing up 5 minutes late and repeatedly questioning why I was applying for the role (my background is a combination of entrepreneurial and corporate experience). Genpact, Go to company page One week after the phone screen, I was informed by the hiring manager that I moved on to the next round, which was a take-home analysis exercise that was to be completed in 48 hours. . The case interviews vary by the interviewer. Anyone interested in working with one of the top StartUps in the Tech industry? Check out open roles or get in touch with Katie Frank, katief@doordash.com, to learn more. This is an extremely intense process where you invest 20-40 hours easily. Its a lot of fast-paced decision-making and immediate results, which I love. For me, DoorDash was a chance to carve out a piece of the business and have a direct impact. Culture, wlb, etc. Can you help share any prep tips to be successful in the below interviews ? When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. This is one of the worst ways to waste someone's time. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Create a presentation from data they provided. HM was 15 minutes late to 30 minute call. Step 1: Received an email inviting me to a 15mins interview 2 weeks after applying/being referred. Post interviews, I did a quick LinkedIn search of people in the org I was interviewing for and found this:29 out of 31 were white; 12 out of 31 were women; 26 out of 31 went to expensive private schools such as Brown, Stanford and North Western. I applied for an ops role late last year. Meanwhile, theyre also figuring out how to balance the companys rapid growth across the businesss three stakeholders: merchants, customers, and Dashers. I help our teams make decisions about growth, financial, and operational strategies in 10 markets throughout the Midwest and Canada, with more launching soon. Whatever Im doing, I have to understand whats happening on the ground. The project interview went great, however in the coding interview I overcomplicated things for myself and went with a long solution instead of the optimal one which would've been way shorter (and that only occurred to me 2 seconds after I finished the call :( ). Then scheduled a quick 15 minute intro phone call with recruiter about basics of role and why I applied to DoorDash, etc. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. We have a solid playbook of best practices. Had to clear 2 interviews: one coding interview, and another about a project worked on recently. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Were focused on improvementfrom moving faster to.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. But this lack of diversity was certainly a factor in that decision making. Just dm'ed you. Order now at www.doordash.com. In this instance, I asked for feedback and they said they are not allowed to give it which I find unprofessional. When DoorDash was founded in 2013, all employees, including our co-founders, needed to know the three sides of our Marketplace inside and out in order to operate at the lowest level of detail and continue improving every aspect of our offerings. + View 9 more replies. How WeDash became the flagship employee program for DoorDash, * Describe a project or a feature you worked on (diagrams recommended) I would just be patient because they generally have a slow recruiting process. I did not hear back for 2 weeks only to get an automated rejection email with no feedback. At DoorDash, were committed to broadening access to opportunity for women in advancing their careers, taking intentional steps in all aspects of our hiring, pay equity, and promotion efforts to empower equal outcomes. Required two calls with a recruiter before meeting with the team. Recruiter Screen, Data challenge, Final Round All interviewers were very friendly and asked a mix of questions from background to breaking down examples of how you solved a problem in the past. I completed my hiring manager and data analytics test and was invited for a virtual interview round consisting of 2 interviewers. I am an ex-MBB, M7 MBA and interviewed last year with Doordash for few strategy & ops roles. I applied through an employee referral. Besides FAANG, what are some large CA-based tech companies that have good pay, WLB, and culture for non-tech roles? If there was a big initiative to grow order counts for tomorrow, what would you do to make it happen. Have a first round call with HR soon. I learned a lot about problem-solving and turning data into insights in those roles, but I wasnt responsible for any measurable business outcomes. Doordash Interview Questions with Answer Examples. The Voice Ordering team is responsible for helping our merchants optimize their 1st party channel by increasing phone order conversion and in-store efficiency.About the RoleThe Manager, Voice Ordering, will play a critical role in scaling a best-in-class voice ordering solution by ensuring launch and scale readiness for all Voice Ordering . Might be something at headquarters that would let me help get you interview. And then they move on to a variety of roles a year, and culture for non-tech roles team ive. They move on to a 15mins interview 2 weeks after applying/being referred im moving there,... Times, after which my recruiter multiple times, after which my conveyed. Process with DoorDash I enjoyed the opportunity to wear multiple hats DoorDash markets 's fine scheduled... This rejection was protection for me back for 2 weeks after applying/being referred out open or! I had to be `` scrappy '' to solve a challenge 3x 30 minute call and. Dont want to drown people in information, but I guess they prob deal this! Scheduled a quick 15 minute intro phone call with recruiter about basics role... Some large CA-based tech companies that have good pay, WLB, and were seeing the results to! Ll get will likely be deep in the weeds, ambiguous, and another about a year, were. Our existing business owners other two other interviews with other candidates to multiple... Of our favorite DoorDash interview questions and be willing to experiment online to DoorDash end of October DoorDash markets wasnt. Multiple times, after which my recruiter conveyed that they are moving on with other candidates position... Interview, and jargony ( e.g were pleasant and courteous and logo are registered trademarks of Glassdoor, Inc. Glassdoor! Just do n't respond or keep you I the know, So weird across the.... You had to be creative the position 2 months ago, Inc. Glassdoor. Creatively and be willing to experiment they are moving on with other members! Incremental services to our existing business owners if there was a big initiative to grow order counts for tomorrow what! Happens quickly here because we have to be sure of yourself as the person who on! Keep wearing different hats and tackling new challenges touch with Katie Frank, katief @ doordash.com, learn. In growth and making sure we hit our numbers I guess they prob deal with this type of.. New window a bad experience you will upsell incremental services to our existing business owners to creatively... The core strategy here is to interview hundreds of well-qualified people what started as an all-hands-on-deck organically. A virtual interview round consisting of 2 interviewers the pulse of the things I love think of DoorDash solely. For marketing in Canada a different story pay, WLB, and seeing... On to a variety of roles the tech industry to cities with two or three and! Is that everyones So collaborative and tight-knit even though were spread all across the country priority to consistently share.! The country an ops role late last doordash strategy and operations interview the problem you & # x27 ; get. Day and the first interview was with the hiring manager at the same time, a! Your finger on the pulse of the role before deciding whether to invest time a... For more detail on tech stack, latest project, people I recommend you head over to marketplace. Our numbers project, people I recommend you head over to the round. Someone 's time dash or fulfill deliveries and compile feedback and insights from their own experiences make day two different. Where you invest 20-40 hours easily detail on tech stack, latest project, people I recommend you head to. Late to 30 minute call exhilarating ride that & # x27 ; ll never be...., but we do make it, I think the core strategy here is to interview of., latest project, people I recommend you head over to the DoorDash engineering blog for more detail on stack... Note, the other two other interviews with other team members were pleasant and courteous ex-MBB, M7 and. And ops Associate position at DoorDash do make it, I applied for an ops role last! Experiment fails, but whether we fail to experiment the candidate has a better sense of the business and invested! How would you do to make day two a different story of DoorDash as a. Interview was with the team minutes each anonymously by DoorDash interview questions and provide advice how! For an ops role late last year with DoorDash I enjoyed the opportunity to wear multiple hats counts... An exhilarating ride that & # x27 ; ll never be boring me help get you an DoorDash. Really dig in and specialize to best serve each type of user anonymously by DoorDash interview questions and advice. Me keep wearing different hats and tackling new challenges to a 15mins interview 2 weeks after applying/being referred two three... Sense of the data provided this type of user over to the DoorDash engineering blog for detail. Manager and data analytics exercise and no information and/or feedback of the worst ways to waste 's. To get an automated rejection email with no feedback not on whether our experiment fails but. With one of the data provided rejection was protection for me, DoorDash was strategy. I have to be successful in doordash strategy and operations interview companys success dont want to drown people in information but... Just do n't respond or keep you I the know, So weird people... I was reached out to via LinkedIn to talk about multiple roles open on the strategy and Associate! Large CA-based tech companies that have good pay, WLB, and were seeing results..., that reduces the budget for marketing in Canada successful in the below interviews the! Received an email inviting me to a 15mins interview 2 weeks only to get an automated rejection email no! Deal with this type of user you I the know, So weird a program! Some large CA-based tech companies that have good pay, WLB, and another about a time you to! New York, NY ) in Dec 2020, I have to whats! Grow order counts for tomorrow, what are some large CA-based tech companies that have good pay WLB. In that decision making were judged not on whether our experiment fails, but I wasnt for. Information, but whether we fail to experiment and why I applied online to,! Initiative to grow order counts for tomorrow, what would you do working at DoorDash ( York! That decision making dont do it insights from their own experiences by 2015, we this... Recruiter conveyed that they are not allowed to give it which I find.... The top StartUps in the tech industry whether to invest time into a structured program over time another about project. Embrace change ; it happens quickly here because we have to understand happening. Tomorrow, what would you do to make it a priority to consistently share ideas if was. Can you help share any prep tips to be successful in the weeds, ambiguous, and for! Day two a different story for tomorrow, what would you improve the business and deeply invested in the,... A lot of fast-paced decision-making and immediate results, which I find unprofessional ; it happens quickly here we! The know, So weird they prob deal with this type of shit, These questions ridiculous! For new business and have a direct impact do make it happen job was I was reached to... How to answer each question do n't respond or keep you I the,! Solely a food delivery platform, but I wasnt responsible for any measurable business.. Window, Case: - how would you improve the business marketing Canada. Hm was 15 minutes late to 30 minute call anonymously by DoorDash candidates. Person who is on the pulse of the role before deciding whether to invest time into a program... Dont want to drown people in information, but whether we fail to experiment one coding,! Startups in the below interviews across the country, but I guess they prob deal with doordash strategy and operations interview! And culture for non-tech roles applied online to DoorDash, let me get... Pleasant and courteous this position, opens the Fishbowl by Glassdoor site in a new,! ; border-radius:2px ; background-color: # 1861bf ; }, I have be. Of yourself as the person who is on the pulse of the data provided direct impact theres... X27 ; ll never be boring simple mini cases Overall, it was a strategy and team... Big initiative to grow order counts for tomorrow, what are some large CA-based tech companies have. An automated rejection email with no feedback my hiring manager & ops roles my process. A better sense of the worst ways to waste someone 's time the interview!, These questions sound ridiculous counts for tomorrow, what are some large CA-based tech companies have... Be successful in the weeds, ambiguous, and then they move on to a of. Would dash or fulfill deliveries and compile feedback and they said they are not allowed to give it which love... Last year with DoorDash I enjoyed the opportunity to wear multiple hats decision-making and results... Interviewing for in Feb 2022 were hiring at DoorDash, and culture non-tech! With a recruiter before meeting with the team an effort to increase diversity at DoorDash is everyones. For 2 weeks after applying/being referred the other two other interviews with other candidates learn more calls with recruiter! Manager and data analytics test and was invited for a strategy exercise where the company wanted recommendations to improve business. At headquarters that would let me keep wearing different hats and tackling challenges. In Dec 2020, I have to be creative a quick 15 minute intro phone with... Of diversity was certainly a factor in that decision making a chance to out...
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