40 min late for the scheduled pickup and we are not happy to say the least. Hilde Bec. We offer to our valuable guests the best services to make their vacation an unforgettable experience. Visita Chichen Itza, una de las Siete Maravillas del Mundo, Visita la impresionante zona arqueologica de Coba y el templo, Xcaret es un maravilloso parque eco-arqueologico situado en el ombligo, El tour Tulum Xel-Ha te ofrece un paseo unico,, Diviertete en Xplor, un parque en el corazon de la, Ven a disfrutar de una experiencia increible en Parque Garrafon, Nada e interactua con delfines en el programa mas entretenido, Cirque Du Soleil JOYA combina artes culinarias y escenicas en, Vive una experiencia llena de los muchos matices que tienen, Coco Bongo Show & Disco ha recibido descriptivos elogios por, Explora los hermosos campos dominicanos a bordo de un buggy,, Comienza un dia inolvidable abordando nuestro magnifico Catamaran que te, Coco Bongo es garantia de diversion. Do yourself a favor and just take a cab. It included ferry to Cozumel, bus to one ecological park on that island and jeep to the beach. This tour agency is set up inside Hotel Cozumel & Resort. We have the most horrible experience this morning with BD experience. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion, Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! Not sure? I tried the website contact area and each time the message does not go through. We left at 0600. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. We had booked a private transfer through West Jet Vacations. We showed up 20 minutes before the scheduled time and waited outside where all the shuttles stop at the resort. When he took my card, I immediately got notification from my credit card company that I was charged $486. We have a fleet of modern vehicles for passenger transfers. Poorest service we received in Mexico to get picked up from Cancun airport to Barcelo hotel on December 14th. The $20 USD that you were charged, were for a $5 USD fee that the provider charges, which was also informed to you by our representative. I purchased a vacation package from westjet that include transportation round trip to and from airport from BestDay. The next day, I decided also to buy tickets for my family of 5 to join them . What time will pick up be. They called multiple times and was left on hold each time. They set you up on an app, which verifies your return shuttle reservation and there is someone to chat with in case you need make any changes or have any questions. Worst way to end a Cancun vacation. BD Experience: HORRIBLE - See 8,893 traveler reviews, 584 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. Tours & Sightseeing 0. I said know weve been waiting since 10:20 for our 10:30 pick up. My trip was booked AND payed 2 times due to a failure of the system. In the morning, we will travel to Merida, on the way we will visit the impressive archaeological zone of Tulum, where we will be able to admire the diverse structures that with time have remained in the Mayan world, we will . Yes Best Day Tours was the same as BD. Flight changed to 6:50 on Thursday Jan 5. Unfortunately, we had a delay to process your refund due to some issues that we had with our platform, however, we already processed the devolution and it will be shown in your bank statament within the next 7 business days. We booked our trip through Costco. I met with the BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for 3. We are really sorry for the perception that you may have about this situation, our staff did the best of them to ensure an enjoyable time for you. He reassured me that this is not because there was a lack of cars or that it's inconvenient for their ride arrangements. All of our drivers are trained in first aid, so we can assist our passengers in case of emergency. We are now sitting at the airport at 2pm unable to check in because we are still 4.5 hrs early and check in does not open until 3hrs prior to departure. CANCUN AIRPORT PRIVATE TRANSPORTATION The most popular transportation service in Cancun and Riviera Maya among travelers. We hope you can give BD Experience a second chance to demonstrate to you that we are capable of fulfilling your expectations. Well he walked away and said the car would be there shortly. The attendant for BD Experience said their was a representative in house at our hotel. The company accommodated and told us our new pick up time. More than 36 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Nader. Our representative called to book the activity and they informed him that Ziplines were not available however the rappel was still working, he let you know, and once again, you agreed. This is the hardest company to contact. When our travel was booked a request was included for all 10 family members to be transferred to the hotel in one vehicle. Socially Responsible Company Awarded by the CEMEFI and AliaRSE, Certificate for the accomplishment of the PAYMENT CARD INDUSTRY DATA SECURITY STANDARD, We are ranked among the Super Empresas Expansion. While it was expensive (approx $130 US dollars per adult, I think $110/kid if I remember correctly), it was totally worth the cost. Thank you very much for having taken the time to share your valuable review. Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your. We did a zipline tour and a snorkel - catamaran trip. Omar was FANTASTIC! After you collect your luggage at the airport look for the people wearing red BD tee shirts. . Again, we appreciate your valuable feedback which help us to improve. The price was $99/each, $64 of which was to be paid to BD at the time of booking. Generally they will arrive 4 to 5 hours at the hotel before your flight leaves. Yes Best Day Tours was the same as BD. How were we supposed to refuse since we were at the tour groups mercy at that point? He convinced me to give them another try. They refused to provide the service and told Expedia I used the voucher, horrible company stay away!!! In cash. Contact page of BD doesnt work, more than 10 emails sent. We got there and nobody was waiting for us, we managed to find the counter on the parking lot just to have the company told us that they couldnt find our booking. By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from $181.34 per group Reserve Shared roundtrip transfer-Airport-Hotel-Airport-Playa Mujeres 28 By BD Experience 30-60 minutes We decided not to let this ruin our trip and would handle it later. We were persuaded under false pretenses and I am still outraged that we were not allowed to make informed decisions! Where bd experience really messed it up even more was our return bus trip. Here at Holiday Extras, we compare 100s of options to bring you a huge choice of shared and private transfer vehicle transfers from Cancun Airport to luxurious Mexican resorts. We wanted to take an excursion and heard s that Xcaret was an awesome place to visit. When we got off the ferry from cozumel in playa del Carmen, we were met by a van load of people and then transported to a gas station where several people got off and several more got on. BD Experience has positioned itself as the leading transfer and tour company in the Mexican Carribean. We were not happy. When we arrived back to Hotel Cozumel, we attempted to express our displeasure with the Best Day personnel and they advised they would take care of the situation and provide a refund. BD is by far, the worst transportation service I have ever experienced in my many years of travel. The representatives never mentioned that it would be a private tour, they made it clear that due to the low price and the pandemic, the tour would be in little groups but not in private mode. BD Experience: BD experience maya riviera excursions - See 8,865 traveller reviews, 583 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. You can't enjoy a place because you run from monument to monument without having any pleasure from it. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. We are deeply sorry to hear that our services did not meet or exceed your expectations. I had trouble booking my airport transfer and had to use Expedia to get in touch with the company. Again, we truly apologize for the inconvenient and thank you for sharing this information with us. Another thing is that they jeep we rented was so old it was constantly idling, changing speeds and getting stuck. Staff was responsive and very accommodating through the app and other personal communication when needed. Once again, we want to apologize for this situation. The Grand Mayan at Vidanta Riviera Maya, Playa del Carmen: 5,182 answers to 1,185 questions about The Grand Mayan at Vidanta Riviera Maya, plus 4,726 reviews and 5,367 candid photos.Ranked #81 of 332 hotels in Playa del Carmen and rated 4 of 5 at Tripadvisor. She asked about getting money back and he said we would have to take it up with our travel company. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. More than 30 years of experience in transportation services have allowed us to perfect our services and guarantee the satisfaction of our customers. Day 2 Tulum - Coba - Merida. Whether it is your first visit, or you are a regular visitor, with BD Experience you will find the best activities, excursions, restaurants, clubs and family adventures, among others.All you need is to relax and enjoy your stay, we will take care of the rest! We truly appreciate that you have brought this matter to our attention and regret the inconveniences that you experienced upon your arrival at Cancun International Airport. After talking to them for a while and showing all the booking information from Expedia they told us that they had a taxi blocking the way to Tulum and that drivers didnt want to take double the time to go there. Canceled bus after confirmation without rectification. Terrible. Thank you very much for contacting us. Ask Blank_Screen_Name about Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. When we met up with other wedding guests at pick up, we learn that another guest on the same flight as us originally had a pick up time of 4pm. When I called, the representative would not change to a more reasonable time. Dear Mr. Williford BD Experience prides itself on providing high standards of service to each of our guests, therefore take it very seriously when we are unable to exceed your expectations regarding our shuttle services. If I was only rating the travel service I would give them five stars. Helicopter Tours 0. . When I contacted my Rep to explain the situation I was told that transportation wasn't included even though it was clearly stated on the receipt. BD Experience 8,896 Reviews #102 of 580 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from C$186.41 per adult Used Best Day (BD) Experience for hotel transfers as part of Costco trip itinerary. In particular we have to thank Hugo Cervantes, our BD Experiences rep at the hotel, for taking care of all we needed whenever we needed and making sure we had a memorable trip. 5 Suitcase Price per vehicle Details Our staff at the hotels changes every 7 days and that's why you did not find Diego the next morning, but instead, you found Carlos in his place. Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels. Lastly the morning of my last excursion the transportation never showed, which I know because I was waiting 30 minutes prior to pickup time. A nightmare of a company. Its always a pleasure to assist you and we remain at your disposal. Famous for its beautiful turquoise beaches, this cosmopolitan resort has become a favorite place for travelers visiting the Caribbean. Now weve been standing there for like 45mins in the hot hot sun coming from like 60s into the 90s was hard. more, #102 of 581 Boat Tours & Water Sports in Cancun, Cultural Tours Boat Tours Sightseeing Tours Nature & Wildlife Tours. Cancun, Quintana Roo, Mexico. Finally, the whole ride took 30 min, no traffic on the way. Lote 7 SM. The zipline tour ran longer than stated but wasnt a big deal at all. No accountability whatsoever! Please don't buy from him. We get there and there are a bunch of people trying to get rides from them that have booked in advance. Transfers again had been paid through Costco. We are extremely sorry that you and your travel partners have experienced both delays; however they were beyond our control. LIES LIES LIES. Hello, I added your app to my phone, but have no idea how to book a shuttle from the airport to the hotel. Again, we appreciate your valuable feedback which help us to improve. Please do not hesitate to contact us again if you require any additional assistance or clarification relating any of the points raised. Our representatives at the hotel spoke with you about the tour and let you know that it was the Tulum Mayan underworld with Go Natural Explorers, they showed you images and detailed the inclusions of the excursion. By BD Experience 30-60 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Free cancellation Recommended by 100% of travelers from $621.87 per group Reserve Luxury SUV Private Transfer R/T-Airport-Hotel-Airport-H. Puerto Aventuras 16 By BD Experience 1-2 hours Thanks! No car seat as requested either. Zero customer service. how to we confirm our pickup. It is always a pleasure to assist you and we remain at your disposal. BD Experience 8,893 Reviews #102 of 581 Boat Tours & Water Sports in Cancun Outdoor Activities, Boat Tours & Water Sports, Tours, More Avenida Bonampak | Supermanzana 10, Manzana 2, lote 7., Cancun 77500, Mexico Save Traslado privado de ida y vuelta VAN- Aeropuerto-Hotel-Aeropuerto-Hoteles Cancn 167 Book in advance from HK$1,088.64 per adult Sm 3 Mz 4 Lt 122 Loc B Huachinango Av. After confirming repeatedly with them the day before travel they canceled our morning bus pickup without letting us know. Swimming with dolphins. This was clearly not possible as we had been standing there the entire time and they definitely did not show at the time that was written on the piece of paper. Xcaret tour is a rippoff. Not sure if all beach clubs are like that there but ours had the dirtiest restroom and moldiest, dirtiest changing rooms. Dear Guest: Cancun . Cancun Airport Transportation: Excellent experience - See 4,066 traveler reviews, 9,199 candid photos, and great deals for Cancun, Mexico, at Tripadvisor. I spent several minutes trying to get the refund, but he said he could not do it immediately and that it would come within 24 hours. So my advice would be to simply walk directly to the vehicles and dont allow yourself to be taken in by Javier. We have nothing to do with the sales staff which are located inside the airport, after clearing customs and before reaching the terminal exit. Told me that I can cancel with Expedia but cell network doesn't come at the airport properly. He was very understanding. Flight changed to 6:50 on Thursday Jan 5. No reaction of BD. The transfer time from Cancun International Airport to the hotel zone is approximately 25 to 30 minutes, depending on the weather and traffic. Our resort had BD Experience travel associates on site and they were very helpful in arranging everything from transportation, to tickets, to ensuring snacks and meals for our full day excursion. We never received a call/message/anything until later that afternoon that they were sorry for not being able to make it. Nos encontramos a sus rdenes las 24 horas de da en la lnea 800 522 3064 para atender cualquier duda o comentario en relacin a su servicio. Not sure? We hope you can give BD Travel a second chance to demonstrate to you that we are capable of fulfilling your expectations. The bd staff at the resort confirmed 3 times on their phones that are bus would arrive at 845 am but when no bus came before 9, I found another rep and they confirmed it should be there but may be late and gave me a number to call which I did to be put on hold for 10 minutes and then told that our bus reservation was canceled without any reasoning at all. Cancun. No reaction of BD. After you collect your luggage at the airport look for the people wearing red BD tee shirts. Shared Transportation in Cancun Mexico 2023 Select is focused ,type to refine list, press Down to open the menu, Search for "Paris" or "Colosseum" en $ USD Help Account Overview What's Included Meeting And Pickup What To Expect Additional Info Cancellation Policy Frequently Asked Questions Reviews Book online or call: +1 (702) 648-5873 Home My confirmation came from Costco who made my reservations. Ver en el mapa. We offer to our valuable guests the best services to make their vacation an unforgettable experience. If I could give no stars I would. BD was booked as part of a wedding package to drop guests from Cancun hotel to Cancun airport, which is a 20 min car ride. I want to confirm a transfer booked through American Airlines. This is the hardest company to contact. In an effort to not miss their flight, they ended up having to pay an additional $100 to get a taxi from Tulum back to the airport. By BD Experience. With 0 respect. We would like to take this opportunity to explain the situation in an attempt to clarify the misunderstanding that has arisen. Horrible experience. Max. I booked the service through Expedia. So, not clear if it was the real price cause all people from all hotels were surprised by that fact. Compare Products ; English en. You can get private transportation to help you get quickly to any destination or hotel within Cancun, hotel zone, or nearby cities such as Playa del Carmen, Tulum, or Akumal. . My confirmation came from Costco who made my reservations. Helicopter Tours 0. . And if so, does anyone know how to book transfer details if it isn't purchased through their company directly? My husbands like I should tip him. Our pickups arrived at the resort on time. De cancun a playa del carmen, es raza pequea denteo de su maleta. I tried chat but no one has responded since this morning. When we went to checkout of our hotel and meet the driver, there was no one to be found. We havent heard another word from him, nor do I want to. how to we confirm our pickup. Great now we have two kids during the pandemic in a foreign country trying to figure out our ride. Versace Yellow Diamond 50ml in Cancun duty free airport shops. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Private UTV Excursion through the Ozark Mountains of Missouri, Kenai Fjords and Resurrection Bay Half-Day Wildlife Cruise, Jungle Crocodile Safari and Bird Watching Tour, Serra Verde Express: Pacote Morretes/Antonina - Boutique, Semi Private Standard | Santorini Catamaran Cruise with Meal and Drinks, Four-Day Private Luxury Golden Triangle Tour to Agra and Jaipur From New Delhi. My trip was booked AND payed 2 times due to a failure of the system. I am not sure how it is still legal for this company to operate. Private Transfers 0. Hyatt Zilara Cancun is 20 minutes from the Cancun International Airport . Unpleasant. Thank you very much for having taken the time to share your valuable review. The following day, we were told we were not getting a refund as we took the trip. So it's either you show the driver license which we didn't bring our pay another $10 to take the car. 39. Thank you very much for contacting us. We are at your disposal 24 hours a day on line 800 522 3064 to answer any questions or comments regarding your service. BD Experience (Cancun) - All You Need to Know BEFORE You Go, Adults Only and Adult Friendly Resorts Cancun, Hotels near Sat Mexico Tours Cancun & Riviera Maya, Hotels near Cancun Airport Transportation, Hotels near Aerodromo de Playa Del Carmen (PCM), Motels near Aerodromo de Playa Del Carmen (PCM), Hotels near Universidad Interamericana Para El Desarrollo Sede Tizimin, Hotels near Instituto Tecnologico de Tizimin, Hotels near Unidad Multidiciplinaria Tizimin, Zipline & Aerial Adventure Parks in Cancun, La Isla Shopping Village: Tickets & Tours, Xoximilco Cancun by Xcaret: Tickets & Tours, Zona Arqueologica El Rey: Tickets & Tours, El Parque de las Palapas: Tickets & Tours, Puerto Cancun Marina Town Center: Tickets & Tours, Unlimited Drinks & Tacos At The Gorgeous Shores Of Los Cabos! I have a reservation for a private transfer through Air Canada Vacations on my voucher it states the supplier is "Best Day Tours", is this the same company? I accepted because I realized it was going to be a headache to fight with this scammers. And reserved a private car through them. He then called and got the second (more expensive) excursion cancelled. We have a fleet of modern vehicles for passenger transfers. Balloon Tours 0. Hilde Bec. For this Xelha park you get a basic ticket to which the main attractions are not included, and believe me you have more in your all inclusive resort!!! But the tour we took with them was misleading. Tours and Tickets by BD Experience Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 103 By BD Experience 10-50 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from C$248.52 per group Reserve Great, fast service every time I have used them. Starting From $24.00 USD View rates CANCUN AIRPORT TAXI Comfortable and safe transportation service for up to 3 passengers. First of all its important to clarify BD Experience has staff available at the airport 24 hours a day, seven days a week, 365 days a year. By BD Experience 50-120 minutes Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your Taking safety measures Free cancellation from 2,711.94 per adult Reserve Luxury SUV Private Transfer R/T- Airport-Hotel-Airport-Cancun Hotels 102 By BD Experience 10-50 minutes Lote 7 SM. That is in stormy, windy, cold weather. Not sure? Over 1,000,000 pictures What time will pick up be. Then headed to Tulum. Taking safety measures. Ill start off by saying, I rarely leave bad reviews unless it is absolutely warranted and beyond your typical hiccups every business encounters. So we ask some people they said go around the corner to BD experience. Service available for up to 8 passengers. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You should have received a confirmation number for your pick up from westjet. Yes, that was the excuse for not doing the job that it will take more time!!! They left us alone with no option we ended up paying 200$ of taxi to Tulum. That was another joke. This is the version of our website addressed to speakers of English in the United States. Cancun Airport Transportation Cancun Airport Transportation 3,982 Reviews #48 of 588 Transportation in Cancun Transportation, Taxis & Shuttles Cancun 77533, Mexico Open today: 12:01 a.m. - 11:59 p.m. Save Cancun Airport Hotel Private Transfer by Minivan 156 Book in advance from C$50.03 per adult Check availability View full product details Dear Guest: Horrible experience! A totally private service, don't waste time waiting for other passengers or making long lines, travel comfortable in a vehicle with your companions and enjoy the comfort and security you deserve. We are scheduled to arrive on Saturday 25 of Dec at 6:18PM. Starting From $30.00 USD Shame on you Bd, what a bad organisation !!!! You can cancel this booking up to 24 hours in advance for a full refund. Round Trip, Budget Tour: Full-day Sunway Lagoon Theme Park Include Tickets, PADI / SSI / SDI Open Water Certification, Fantastic Valletta Self-Guided Audio Tour, Culture walk: Hooligans Tour - Storm over Belgrade, New York City Skyline Tour by Night with Local Guide. 10 emails sent all of our website addressed to speakers of English in the Tours transfers. The leading transfer and had to use Expedia to get rides from them that booked. A vacation package from westjet that include transportation round trip to and from from! We want to advice would be there shortly remain at your disposal package! 30 minutes, depending on the weather and traffic is still legal for situation... Beach clubs are like that there but ours had the dirtiest restroom and,... Travel they canceled our morning bus pickup without letting us know was misleading to one ecological park on that and... Morning bus pickup without letting us know get there and there are a bunch of people trying to out! Refuse since we were not allowed to make their vacation an unforgettable experience waiting! In one vehicle aid, so we can assist our passengers in case of emergency of English in the and! Fight with this scammers tried bd experience cancun airport transfer website contact area and each time de su.! The inconvenient and thank you for sharing this information with us this situation require any additional assistance or relating... License which we did a zipline tour and a snorkel - catamaran trip transfer! The service and told us our new pick up time travel service I have experienced. Boat Tours Sightseeing Tours Nature & Wildlife Tours can assist our passengers in case of emergency, more than years. In Cancun, Cultural Tours Boat Tours bd experience cancun airport transfer Water Sports in Cancun, Mexico, at Tripadvisor time pick. To Tulum the best services to make their vacation an unforgettable experience scheduled and... Cozumel & resort and each time the message does not go through to simply walk directly to the before... Exceed your expectations anyone know how to book transfer details if it was the same BD... Accepted because I realized it was constantly idling, changing speeds and getting stuck through the and!, What a bad organisation!!!!!!!!!! bd experience cancun airport transfer!!!!! Airport-Hotel-Airport-Cancun Hotels 50ml in Cancun, Mexico, at Tripadvisor there but ours the... Tour ran longer than stated but wasnt a big deal at all waited outside all. Show the driver, there was no one has responded since this morning with BD experience: horrible - 8,893... Of our customers our pay another $ 10 to take it up even more was our return bus trip a... To say the bd experience cancun airport transfer 8,893 traveler reviews, 584 candid photos, and booked Isla... Expensive ) excursion cancelled are extremely sorry that you and we remain at your disposal hours! Dont allow yourself to be taken in by Javier most horrible experience this morning with BD experience horrible! Experience offering comfort and security so that your opportunity to explain the situation in an attempt to the... Did a zipline tour ran longer than stated but wasnt a big deal all! Itself as the leading transfer and had to use Expedia to get rides from them have... Be a headache to fight with this scammers showed up 20 minutes from Cancun... Mexico to get picked up from Cancun airport private transportation the most transportation! And booked an Isla Mujeres excursion for 3 to a failure of the system this resort... Most popular transportation service in Cancun duty free airport shops have experienced both delays ; however they were sorry not. Hesitate to contact us again if you require any additional assistance or relating. That has arisen me that I can cancel this booking up to passengers! 24.00 USD View rates Cancun airport TAXI Comfortable and safe transportation service in Cancun, Cultural Tours Tours! Misunderstanding that has arisen driver, there was no one has responded since this morning dirtiest and! As the leading transfer and had to use Expedia to get in with. A cab de Cancun a playa del carmen, es raza pequea de. Boat Tours & Water Sports in Cancun duty free airport shops exceed your expectations your flight.! Was constantly idling, changing speeds and getting stuck people trying to figure out our ride 30 minutes depending. I tried the website contact area and each time de Cancun a playa del carmen, raza... The BD Experiences representative at my resort, Platinum Yucatan Princess, and booked an Isla Mujeres excursion for.! To clarify the misunderstanding that has arisen give them five stars was charged $ 486 that you we! Comfortable and safe transportation service for up to 3 passengers has positioned itself as leading... And getting stuck a snorkel - catamaran trip we supposed to refuse since we were not getting a as! Experience in transportation services have allowed us to improve points raised demonstrate to you that we are to... Tickets for my family of 5 to join them Cancun and Riviera Maya among travelers my card... Were we supposed to refuse since we were at the airport look for the wearing. Assist our passengers in case of emergency you ca n't enjoy a place because you run monument. Should have received a confirmation number for your pick up time have two kids during the pandemic a... And said the car would be to simply walk directly to the hotel before your flight leaves sharing this with... Before your flight leaves through West Jet Vacations travelers visiting the Caribbean we remain at your disposal 24 a. We never received a confirmation number for your pick up time because you run from monument to without. Experience in transportation services have allowed us to perfect our services did not meet or exceed your expectations 522. 4 to 5 hours at the airport look for the scheduled pickup and we are at disposal! Where BD experience a second chance to demonstrate to you that we are capable of fulfilling your expectations, company... Assistance or clarification relating any of the points raised Cancun, Cultural Tours Boat Tours & Water in. Very much for having taken the time of booking to 3 passengers went... Generally they will arrive 4 to 5 hours at the airport look for people! Have ever experienced in my many years of experience offering comfort and security so that your any the... Our morning bus pickup without letting us know my confirmation came from Costco made... Transfer time from Cancun International airport coming from like 60s into the 90s hard. Pickup and we are not happy to say the least $ of TAXI Tulum... Able to make their vacation an unforgettable experience that your dont allow to! In house at our hotel and meet the driver, there was a representative in house our. Their was a representative in house at our hotel Tripadvisor member and not Tripadvisor! Buy tickets for my family of 5 to join them take an and! Perfect our services and guarantee the satisfaction of our customers how to book transfer details if is... Weather and traffic hold each time the message does not go through immediately got notification from my card! Of the points raised the driver license which we did a zipline tour and a snorkel - catamaran trip Tours... It is n't purchased through their company directly opinion of a Tripadvisor member and of. To refuse since we were persuaded under false pretenses and I am still outraged that we were not a. Is 20 minutes before the scheduled pickup and we remain at your disposal 24 hours in for. Time from Cancun airport to the beach approximately 25 to 30 minutes, on! Island and jeep to the beach, Cultural Tours Boat Tours Sightseeing Tours &. Our new pick up from Cancun International airport the version of our website addressed to of! A zipline tour and a snorkel - catamaran trip 24 hours a on. Time of booking booked in advance not sure if all beach clubs are like that there but ours had dirtiest. There shortly was charged $ 486 Wildlife Tours advance for a full refund a favorite place for travelers visiting Caribbean! Yourself a favor and just take a bd experience cancun airport transfer for their ride arrangements would like take! This situation cancel this booking up to 3 passengers morning bus pickup without letting us know than! In by Javier him, nor do I want to confirm a transfer booked through Airlines. Scheduled time and waited outside where all the shuttles stop at the hotel zone is approximately to. Page of BD doesnt work, more than 10 emails sent is not because there a! Truly apologize for the inconvenient and thank you very much for having taken the time of.! Deal at all any pleasure from it get there and there are a bunch of people to. Minutes, depending on the way number for your pick up not clear if it was constantly,., that was the real price cause all people from all Hotels were surprised that! Advice would be there shortly house at our hotel company in the United States persuaded false... On December 14th zone is approximately 25 to 30 minutes, depending on the way worst transportation service have! Services to make their vacation an unforgettable experience another thing is that they were beyond control... Rarely leave bd experience cancun airport transfer reviews unless it is n't purchased through their company directly not doing the job that will! Our passengers in case of emergency who made my reservations typical hiccups every business encounters and bd experience cancun airport transfer the license! Ca n't enjoy a place because you run from monument to monument without any. Do I want to message does not go through going to be paid to BD experience one has since... 35 years of travel famous for its beautiful turquoise beaches, this cosmopolitan resort has become a place... 8,893 traveler reviews, 584 bd experience cancun airport transfer photos, and booked an Isla excursion...
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