A. The provisions of the Convention relating to the Carriage of Passengers and their Luggage by Sea 1974 as supplemented and/or varied by any other applicable legislation from time to time in force including, but not limited to Regulation (EC) No 392/2009 (together The Athens Convention) applies to your cruise as well as the process of getting on and/or off the ship. 1.11 Can I make changes to my booking after it has been confirmed? Such bookings will be treated as normal bookings subject to the above comments on special requests. If we consider that, because of your special needs, your chosen holiday may be unsuitable, we will advise you as soon as possible after you have provided information to us about your and assess any possible alternatives. If you are travelling with forbidden luggage items on Celebrity Cruises, they will be seized and will not go on the ship. The person(s) affected must agree to cooperate fully with us and our insurers if we or our insurers want to enforce any rights transferred to us. Should you wish to make any changes to your confirmed holiday, you must notify us in writing as soon as possible. For flight inclusive bookings, all monies paid to such authorised agents for your holiday with us will be held on our behalf until they are paid to us or refunded to you. For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), and any associated legislation, RCL Cruises Ltd is a Data Controller. Recently many airlines have reduced the number of free pieces of checked baggage you can take on transatlantic flights. The General Information & Booking Conditions apply to both on-line and telephone bookings. Sign in or create an account. You may then wish to contact your health adviser or pharmacy for advice on other preventive measures and managing any pre-existing medical conditions while youre abroad. FORBIDDEN ITEMS. 2.3 What should I do if my property is lost, delayed or damaged during my cruise? While we envisage that this will not affect the overall normal day-to-day operation of the ship, there may be occasions when certain facilities are unavailable to you whilst these groups are on board. The premium beverage package went from $59 to $65. Eurosender SARL, 9 Rue du Laboratoire, 1911 Luxembourg, Luxembourg. You can ship your extra luggage with Eurosender and travel stress-free. Minor change: Examples include a cruise itinerary change from one port of call to another; a change from one days port of call to one day at sea; a change in timings for any port(s) of call but the ship still calls at all confirmed ports; a change in order of ports that are visited; and a change in the time of your departure or return flight that is less than e.g. Alternatively, a UK Global Health Insurance Card (GHIC) gives you the right to access state-provided healthcare during a temporary stay in the European Union (EU). The Celebrity Cruises alcohol policy limits alcohol on board to two 750ml wine bottles that can be brought to the ship on embarking day. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. (c) cancelling or accepting the cancellation in which case you will receive a full and quick refund of all monies you have paid to us within 14 days of such cancellation. Likewise, if any details change of your holiday that changes the details in the ATOL Certificate we will issue a new ATOL Certificate to you which will replace and supersede the previous one. Celebrity Cruises ; Luggage question due to airlines wt restrictions Make Sure Your Voice Is Heard! Please also note that where guests who are travelling together but booked on different booking numbers, we cannot guarantee that we will be able to book the same flight itinerary, as this is subject to availability. The information contained relating to shore excursions on our systems and documentation is correct to the best of our knowledge at the time of issue. If there is time to do so before departure, we will offer you the choice of the following options: (a) (for significant changes) accepting the changed arrangements or. ** We reserve the right to include a fuel supplement when making a booking. Your holiday will not be protected by our ATOL or ABTA membership. Drones used on the ship will be confiscated till the end of the cruise. These Booking Conditions are governed by the laws of England and Wales, and any claims or disputes must be resolved by alternative dispute resolution or under the laws and exclusive jurisdiction of the Courts of England and Wales. In the event of insolvency of the travel organiser before we have received full payment from them for the cruise only element of your holiday, your cruise only booking may be cancelled and we will be under no obligation to provide you with that cruise, or any refund or any compensation. Dining times may vary slightly on port days due to shore excursion departures. Guests are welcome to bring drones on their cruise for use on land only and outside of the port area. In this case, you will have to pay cancellation charges as set out below (see section 1.11 below). Please note that if a traveller is found to have visited a country designated by the US as State Sponsor of Terrorism, the traveller is no longer eligible to participate in the ESTA Visa Wavier Program and must apply for a visa to enter the United States. 2022 RCL Cruises Ltd trading as Celebrity Cruises All Rights Reserved. Disney Cruise carry-on luggage: one per guest which cannot exceed 22 wide, 14 high and 9 deep (approx. There is a corkage fee of $15 if you want to consume it at dinner or a bar. eDistribution Support Desk (Travel Agent Automated Booking Tools Support): For password or any other technical assistance with Celebrity Central, Espresso, Airwaves and other automated booking tools, please contact: E-mail: automationuk@celebritycruises.com. This is extremely unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our suppliers), pay you any compensation or meet any costs or expenses you incur as a result. You may book a Celebrity Cruises cruise-only holiday in conjunction with other services (such as flights, on shore accommodation and/or ground transfers) which are arranged or provided by a travel agent or tour operator (travel organiser) with whom you book. Much like Carnival Cruise, Disney Cruises offers a baggage allowance of 22kg (50lbs) per person. Please note Carriers COVID-19 Policies and Procedures may impose certain restrictions on shore excursions relating to participation, location, time, eligible venues and persons with whom a guest may come into contact, as well as restrictions on the number of guests going ashore. At the time of publication, designated countries include Cuba, Iran, North Korea, and Syria. Vueling Airline's overweight and excess baggage charges 2022. If you are unable to complete the online check-in process, this may be due to an outstanding balance on your booking. Celebrity Cruise lines baggage restrictions recommend passengers to bring two units of luggage and one carry-on item while the maximum luggage allowance is 90 kg per guest. By using, participating in, engaging, or booking any recreational activity, you accept these risks and agree that Royal Caribbean International, Carrier, its employees, directors, servants and agents are not liable for any claim by you, your dependents or legal representatives in negligence, breach of contract or statute or statutory duty resulting in personal injury or death, any direct/indirect or consequential loss or damage including without limitation of financial loss (such as loss of profits or use of capital or revenue or otherwise),or for any punitive, exemplary, special or incidental loss or damage. Luggage allowance on a Disney Cruise: Two suitcases per person onboard: no more than 50 lbs (approx. Is white zinfandel wine available? We have no responsibility for any such activities, as they are neither run, supervised nor controlled in any way by us. You must check the price of your chosen holiday at the time of booking. Since you are being the pack mule it can weigh anything that you want it to. Following the Celebrity Cruises luggage allowance rules, wheelchairs, baby carriages and strollers are allowed on board. Bingo Cartoons Competitions . So, if you go for the absolute limit of 50 kg. Itineraries may change from time to time, both before and after your sailing departs. These groups may take place on the dates when you are sailing with us. A carry-on bag for embarkation day is recommended. We regret we cannot guarantee that ships will call at every advertised port or follow every part of the itinerary. We will of course do our best to avoid any changes that will have a significant detrimental effect on your last confirmed itinerary. To stay up to date on the latest passport requirements, please go to: https://www.gov.uk/travel-abroad. On ships departing from ports in Europe, Asia, South America, Australia or New Zealand, no person under eighteen (18) (a minor) may sail on any cruise holiday or have a stateroom on his or her own unless accompanied by a parent, a legal guardian or authorised person* who is over the age of eighteen (18). Please note that any amendments for hotels, transfers and flights may result in the loss of the amount that was collected at the time of booking for these additional components. ); hotel meals onshore (unless otherwise stated); transfers by any method if not travelling on the standard departure date(s); travel and medical insurance cover; anything else which is not specifically mentioned as being included in the price. We LOVED it. A maximum of 90 kg (200lbs) per passenger and room. You can be lured by bargain airline tickets, only to fork out a fortune on carry-on bags and checked-in luggage . Based on the information you provide about any special needs you may have we will assess the suitability of the trip based on those needs as we owe you a legal a duty of care to ensure you are reasonably safe whilst in our care. For guests wishing to make a significant amendment to their booking outside of 69 days from departure, such as changing the ship, sail date, flights or brand, please note that a booking transfer fee is applicable. We cannot accept responsibility for any services, which do not form part of the package holiday. Cruisers' Choice Awards! Cookies are used on this website. Your table number will be confirmed in your stateroom at the start of your cruise. These detail our health screening and testing processes before you sail to ensure that you do not have COVID-19. Any assistance or requirements that you have relating to accommodation, seating or services including medical assistance or a requirement to bring medical equipment must be advised to us, where known at time of booking. Please note that the upgrade package may differ from the upgrade package offered by the airline. All Rights Reserved. Flights, baggage and a 2-night hotel start are all included. Celebrity says 90kg (198 pounds). NOTE: The only exception to this policy are curling irons and hair straighteners. If such evidence is not produced, the minor(s) concerned will not be permitted to board the ship or undertake the cruise. Please see your Confirmation Invoice for further details of our recommended insurance broker. You'll save up to 240 per person versus self-packaging, plus the holiday is fully ATOL protected. Please note: Celebrity Xpedition Class ships do not have any staterooms that will accommodate wheelchairs or facilities needed by guests who are dependent on oxygen or requiring oxygen therapy. Guests who hold other nationality of passports should check with either VisaCentral or with the relevant embassy of each port of call. 0800 408 6228. C. Cruise-Only Holidays plus other services arranged by your travel agent or tour operator. In all cases, you must take account of payments received from any airline and/or other supplier in connection with your claim. For most international flights, this will be the Montreal Convention 1999. Further travel advice can be found on www.fitfortravel.scot.nhs.uk and www.nathnac.org. For ships originating in North America, the minimum drinking age is twenty-one (21). "Each guest is permitted to carry up to 90kgs of luggage aboard the vessel," explains the Royal . This information includes certain data set out in your passport, emergency contact information and insurance including the medical cover provided by the insurance provider. The benefits to you of a GTY stateroom are that after your booking has been confirmed, we may (at our discretion) upgrade your stateroom to one of a superior category to that originally booked at no extra charge to you. A binding contract between us only comes into existence when we send out our Confirmation Invoice. Please note: If your flight is cancelled or delayed, your flight ticket is downgraded or boarding is denied by your airline in circumstances which would entitle you to claim compensation against the airline under EC Regulation No 261/2004 - the Denied Boarding Regulations 2004 or the Montreal Convention, you must pursue the airline for the compensation due to you. Celebrity Cruises introduces DineAware. Even non-alcoholic beverages can be taken and placed into custody until the end of the cruise or simply taken away. 5.4 What about advanced or delayed sailings and changes to the itinerary? If unavoidable and extraordinary circumstances prevent us from completing the voyage, and we notify you of this without undue delay before the start of the package commences, we will have no liability to you save for a refund of the amount paid for the holiday within 14 days. The current maximum limits that apply under the Athens Convention in the event of our liability for death or personal injury caused by a shipping incident is 250,000 SDRs (approximately 237,000) unless such is caused by an act of war, natural phenomenon, civil war, terrorism or any other exception set out in the Athens Convention. Where applicable, please also provide wheelchair/scooter dimensions, weight and battery type. We have published an update to our Privacy Policy which details how we will use your personal data as part of the additional steps we are taking in relation to COVID-19. Do you want to know more about Celebrity Cruise luggage restrictions? Any loss, damage or delay, which is not apparent, must be notified to ourselves and the supplier of the service concerned (if it is not us) within 15 days of departure from the ship or the end of your using the service in question. Please request your preferred seating and table size at the time of booking. Ports of call. Celebrity Cruises can accommodate the following special diets on board: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. If you have booked a Celebrity Cruises flight inclusive cruise holiday via one of our authorised travel agents, you should receive from the travel agent a confirmation invoice issued by us which shows that we have arranged the flights as well as the cruise part of the holiday. If you request a change within 69 days of departure, this may be treated as a cancellation of your original booking and cancellation charges as set out in these terms and conditions will be payable (see section 1.10 above). If you have booked a cruise together with an international flight or regional flight transfer from us please also see section 3.4 above. Posted September 20, 2010. purplethorn. ; Zenith (3,000 points or more). Further, where we do not exercise our right to cancel your booking in these circumstances, you agree to reimburse us for any fines, surcharges or other financial penalties we incur as a consequence of any failure by you to provide full and accurate details within the time-limits we specified to you. For your protection once on board, all valuable and important items should be deposited with the Guest Relations Desk or in your stateroom mini-safe. You must ensure that you are using an up-to-date brochure when you book your holiday. 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