When I have needed to return due to sizing, it has been very easy to do. The return policy was easy to follow and made for a positive experience. I was really impressed by the chat service. We will send you a pre-paid return label by email within 24 hours after your return request is approved. I recommend. Unfortunately one of them did not fit me and had to ask for a refund. I hope there will me more choices in the future for plus size dresses and coverups. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. How can I track my order? Visit Website. The customer is responsible for all return shipping fees. Description: New with tags Size 3X Color Orange, White, Blue, Burgundy Padded cups Crisscross back Adjustable straps Fabric: 80% chinlon, 20% spandex Lining: 90% Polyester 10% Spandex. Thanks for ordering from cupshe.com. Yes! 163 Burlington Path Rd Ste K. Cream Ridge, NJ 08514-1622. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. Ship your item to designated address and give us the documents related to the return following our return instructions. Upon approval, the return address will be emailed to you. If you need more help, feel free to contact our Customer Care Team. privacy policy, See our Items that have been worn, damaged, washed, are missing tags and/or hygiene seals, or altered in any way are not eligible for returns. Can I return an item purchased with a coupon? Then of course I ordered more product. We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. I ended up wanting to return only one, and the process was extremely easy. ZAFUL bikini with high waisted bottom is your one-stop online shop for today's most daring, exciting, and edgy fashion apparel. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! Cupshe responded immediately to my questions and requests. $5 OFF. If you wanna initiate a return, please clicking "Start A Return". If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. You make a purchase through www.cupshe.com. Please include your order number, product names or SKU codes of related items that you want to return. Remember, these Coupon Codes have a time limit. CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. I ordered for me and for my teenage daughter swimsuits and dresses. Ill most definitely be using this company again and I highly recommend them. We ordered three swimsuit. Ordering from Cupshe may be my go-to from now on! See our Once you know what works for you, ordering in the future is a breeze! Cupshe had my swimsuit delivered in less than a week which was awesome. Affiliate Cooperate Affiliate Programs: 20. 2. About our cookies policy . And your goods will be delivered for free. They fit so well and the designs are great for my body type. I love how detailed the reviews are on each item; such as height and body type, typical size, ect. I ordered 3 bathing suits for the first time from Cupshe. How can I exchange a damaged or defective item? Really quick postage as well. Contact Information. Once you submit your request for return, we will send you the return address. Great to shop on! FABRIC & CARE. Please contact your credit card issuer for further support. Can I exchange for a smaller/bigger size? I will order from Cupshe again. Please also make sure to get proof of postage for reference in case you need to check the status with the carrier before it reaches us. We will definitely continue to use cupshe in the future. privacy policy. 2. Went by size chart, but a lot of the tops ended up being too small. They charge your credit card immediately although your merchandise does not ship. The quality is amazing, while the prices are extremely reasonable. Cupshe Returns. How can I get the refund for my return? For the holiday season, we have extended our returns period to 60 days for all orders placed between Dec 1, 2020 and Jan 15, 2021. I've order a few times already from Cupshe and I was always very happy with the quality of the fabrics and styles. Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. That really helps me figure out what size I should order. Accessories and beach towels cannot be returned or exchanged. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! *Due to current situations, your credit cards refund may require an additional 3-5 days to process. How long do I have to return a purchase? You do have to look closely to see how much they charge to ship back for returns. Only $49.00 more to get them FASTER & FREE in US ! The items I received are really nice and seem to be good quality. Date of experience: 16 May 2016. FIT & SIZING. What an amazing product. Why do people call Cupshe customer service? This will surely increase the credibility of your complaint. Best bathing suits Ive ever had! Whats great is that all my swimsuits fit true to size!! Oops, subscription failed, please try again. Sizing was accurate. 4. Incase you receive the wrong item, please get in touch with us and we'll try and sort it out for you as soon as possible. What should I do? What should I do if my package is missing an item? I ll definitely order again AMAZING. If you made a purchase with a combination of a coupon and regular form of payment, only the amount exceeding the coupon value is refundable. To calculate the shipping cost for your order, please visit. Definitely keeping them among my favorite brands to buy online. Oops, there was a hiccup! Sold by kbudgetboutique. Read honest and unbiased product reviews from our users. Customs duties are charged according to the local customs policy. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. My go to place whenever I need a beautiful, size inclusive swimming suit! We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. Please provide relevant photos to our Customer Care Team for review. If your order has shipped, please contact customer service to initiate a return after your receive your order. Easy checkout, fast delivery, responsive customer service. One fit great, the other not so much. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. My overall cupshe experience was amazing! 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Express. (888) 892-5279. My wife had an accident last year and couldnt go swimming. I was pleasantly surprised at the quality of my purchases. They all fit perfectly except one. Limited to Members is prepared for you. PRODUCTS. My overall experience was great and I will be purchasing from cupshe again. 706-425-8707 orders@shopreddress.com Knowledgebase Contact Us Name Email Order Number I used the chat icon in the bottom right corner and had all of my questions answered quickly. Manually enter the promo/gift card code at checkout and click Apply.. 3.Are there any items excluded from the return policy? I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). Terms of use The website provides lots of different styles, and the items are reasonably priced. Oops, subscription failed, please try again. This is my favorite bathing suit site bar none! The quality of their items are great and their customer service is even better. I love Cupshe! So you need to act fast. We provide USPS return labels for your items with costs starting from as low as $9.99. Limited Time. Claim it and get a lot of features. Customer Service - Call Centre; Customer Service - Customer Facing; Other; . This complaint was posted by a verified customer. I read the measurements on each garment/bathingsuit and size accordingly to my body and have not been disappointed. 1. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. Thank you! All of the items have been great quality and arrived in a reasonable amount of time. Love this website! I have been happy with shipping and service and adorable swim suits!!!!! Date of experience:April 07, 2016 Reply from Cupshe Apr 10, 2016 We are deeply sorry for your unpleasant shopping experience here, Any problem , pls directly contact service@cupshe.zendesk.com^^ AM Ive only exchanged two things and I was offered credit to our buy something else and to keep it. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. Get Sweet Perks + Exclusive Offers + Members Hotline! MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>, Enter your order number to check its status. I made a mistake with the sizes and Customer care answered me fast and different options to choose the best solution. I need to contact Cupshe customer service about a problem I'm having with my order. Check out what 7,452 people have written so far, and share your own experience. All return requests must be initiated within 30 days your package has been delivered. Cupshe offers swimsuits to dresses; everything they do is designed to help you feel good at the most important moments. I contacted customer service to see if I could change order. 1. Returning, although not ideal, was quite painless. Very happy about this and would shop again with Cupshe! The order has been shipped via S.F. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. You'll enjoy exclusive deals, offers and rewards. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. Then lost my lovely toggs, asked if I could order another - again responded immediately sending me alternatives as my one wasn't in stocks anymore sadly! You can find contact details for CupShe above. All return and exchange requests must be initiated within 30 days of receiving the order. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. Please check it at your convenience. You can have great product, but it's your customer service that keeps a loyal customer. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Reply from Cupshe. 2. and Our swimwear comes with a removable hygiene liner to ensure your safety. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. Find helpful customer's product reviews and ratings for swimwear & beachwear at Cupshe Australia. We use cookies to give you a better shopping experience. Overall my experience has been positive. The customer service is very good and shipping was fast. Highly recommend. I am always so happy with my purchases . Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. I would recommend using Cupshe, their customer service is very good. Click, copy and apply the code, 15% OFF is saved. Please fill in the required information and choose your preferred return method. I bought 6 this summer and each one fits perfectly! Thanks. 9. Your bag is empty. MORE+, Want to get what you want at a low price? Customer service is easy to work with and very friendly. Privacy policy, Enter the coupon code at checkout to get offer. Fit is almost always true to size. terms of use and Two of the suits were blue so I planned on only keeping my favorite of the two. 2) It is your responsibility to ensure that your credit card account is not closed or canceled. 2. Get Sweet Perks + Exclusive Offers + Members Hotline! How long will it take to receive my refund? Your order has shipped in multiple packages. Description: brand new with tags. Do you agree with Cupshe's 4-star rating? CUPSHE provides quick delivery and quality products. Share now and start earning! And your goods will be delivered for free. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. We use cookies to give you a better shopping experience. Great shipping time. 5 emails of enquiry sent. Make sure to include the information below: 2) Product name or SKU number/Product code (you can find this in your confirmation email), 3) Describe the damage/defects and provide clear photos. Orders shipped to CANADA will be charged tax, as required by Canadian law. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. Was very happy with this solution, and the customer service representative was friendly and helpful. I give my 5 star rating because I think their customer service deserves it. CupShe reviews first appeared on Complaints Board on Aug 1, 2016. Refer a friend and earn rewards! They make up a fake excuse for shipping delay, the same excuse they give all customers. We use cookies to give you a better shopping experience. Please refer to the photos for further details. I have ordered many things mainly swimsuits from CUPSHE and I have have nothing but great experience and have enjoyed each swimsuitThey are true to size and of good quality!! Share. Highly recommended. They were very prompt in their response to my email. You'll enjoy exclusive deals, offers and rewards. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. 3. Recommend with Cold Water. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. 6. Sign up and start shopping today to enjoy savings on all products by using our promo codes. First of all, you can check for Cupshe sales and promotions. Good quality!! Submit a complaint and get your issue resolved. Im happy I found this company online. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. 2. Oops, there was a hiccup! Follow these simple tips to score great deals and discounts at this brand. Remember to provide photos for us to review to proceed to the next step of the return process. I ordered the wrong size and asked for an exchange they made it so simple. We use cookies to give you a better shopping experience. Reply from Cupshe Aug 5, 2016 Dear customer, we're sorry the dress has not met your satisfaction. Date of experience: June 10, 2016. Remember, these Coupon Codes have a time limit. Cupshe.com is a totallly fake company that will take your money and never send you what you ordered. The only thing I was would change is that you offer mix n match sizes. -- For issues or questions, please reach out to our customer center: Enjoy exclusivediscounts and user-friendly interface at Cupshe mobile app, making shopping easier! Click here to download IOS, and click here to download ANDROID! and I love everything about Cupshe. Really great quality, honestly wont shop anywhere else! Please contact us within 30 days of receiving your package. I was really pleased and impressed with the efficiency customer care. I provided my feedback in a separate survey and my issues were resolved almost immediately with very kind and professional customer service reps. They are one of my favorite online retailers. Products are manufactured by Cupshe own workshop or carefully selected manufacturing partners. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. Do you accept returns outside of the US? So thank you thank you thank you! They are exceptional quality, true to size, and very flattering. I need to check on the status of my order from cupshe.com - how can I do that? Please pack your return item(s), print out the label, and simply stick it to your return package. I absolutely love them all. 6. Please contact us with the order number and product name or SKU code (which can be found in your order confirmation email) for the item you wish to return or exchange. I am in love with my purchase! You can also go to to sign up for membership rates. All of the suits arrived and were as described and pictured on the website. We will get back to you as soon as possible. ** Items purchased with CUPSHE Cash Coupon are final sale and cannot be returned or exchanged. We use cookies to give you a better shopping experience. The customer is responsible for all return shipping fees. Are there any items excluded from the return policy? Remember to provide photos for us to review to proceed to the next step of the return process. We do not offer Freight To Collect (FTC) services for returns. 50% OFF. I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. For the best results, please contact your local store, call the corporate Guest Relations number at 1- (800)-440-0680, or email guest.service@target.com. Then you can choose to call back or reach out via Cupshe social media platforms. Great and helpful customer service too. Oops, subscription failed, please try again. How can I apply a promo code or use a Gift Card? 5. Shipping was incredibly quick so that was definitely a plus for me. 3. Please try again. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. Sadly, my measurements were in between two sizes and I sized up. Best swimwear shop. You'll enjoy exclusive deals, offers and rewards. So to me that's a money saver. I'm always recommending this to my clients. I love this company, their products and service model. We ordered the one piece in the incorrect size. The sizing is a little off, but that's to be expected. A return has already been requested for the same order. Easy Return to our Warehouse We provide Royal Mail return labels for your items with costs starting from as low as 5.99. The brand often runs sales and promotions that can save you money on your purchases. I made a mistake with the shipping address when ordering and didn't realize it. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. Service 123. 1. Once we've received your returned package, we'll take care of the rest and process your refund (excluding return label fee) asap. Shipping and service and adorable swim suits!!!!!!!!!. Enjoy exclusive deals, offers and rewards definitely a plus for me a refund was very with. Can check for Cupshe sales and promotions ordering two cupshe customer service email times from Cupshe may be my from. And for my body and have not been disappointed great product, but a lot of the return?! 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