Instead of indicating which item you want instead during the exchange process, youll want to initiate a return process. Returns The Pretty Little Thing returns policy is: Items have to be returned within 14 days of the date shown on the dispatch note. We now offer a FREE Collect+ returns service for customers in the UK mainland and Northern Ireland. You can track the status of your orderhere. If you returned your order over 21 days ago and still havent heard from us, hit us up using the form below so we can help. 12% OFF. Returns must be made at your own cost. UK Nominated Day Delivery*. Unfortunately, we are currently unable to process exchanges. This can be found in Order History in 'My Account'. Still need our help? Pretty Little Thing started as a dream to cash in on a bracelet trend, but has since grown to be a notable online clothing and accessories fast fashion retailer for young women under 30 . You must have JavaScript enabled in your browser to utilize the functionality of this website. Youll find these alternative methods below: Email us: customer.services@prettylittlething.com, Write to us via post: PrettyLittleThing.com, Heasandford Industrial Estate, Widow Hill Road, Burnley, BB10 2BQ. JavaScript seems to be disabled in your browser. 8.70. 9.20. 28 Days. If this is the case then we can reasonably decline your refund. Heres I went this past Wednesday amd and I must say the place was well organized and pretty eye . else{ Remember to keep hold of your receipt to track your parcel, which you can do. //initially hide all Remember- only one promotional / discount code can be used per order. To keep an eye on your return, track . Well do the rest! Please remember to keep your proof of postage. Received your PrettyLittleThing garms but arent 100% in love? 9.60. Pretty Little Thing is a well-known clothing brand targeting a female audience and part of the Boohoo family. Returning via label means your return will take longer to reach us and your refund could take up to 30 days to be issued. Download your returns label here, and post back to us from your local post office. Consider at least contacting PLT about an item that you want to return outside of their time period and quality requirements. Don't worry if you've forgotten your password! Free Shipping. label that youll need to attach to your parcel. Swimwear and underwear cannot be returned for health and hygiene reasons. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. What is PrettyLittleThings return policy? PrettyLittleThing reserve the right to accept of refuse membership and to change any terms and conditions at our discretion. Pretty Little Thing has a consumer rating of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases. Class Action Settlement; Check your email for $10 Gift Cards Plus Complimentary Shipping on Any Purchase. Pretty Little Thing Womens Mini Dress 8 Black Blend - Other. God should be glorified because He rules as the ultimate authority over the universe He created. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Returning an item from Pretty Little Thing online store is easy. Just follow the process below: 1. Postcode restrictions apply, see below. You can contact our Customer Services by clicking "Contact Us Here". Please . case 'united states': case 'belize': case 'costa rica': case 'el salvador': case 'guatemala': case 'honduras': case 'mexico': case 'nicaragua': case 'panama':case 'saint pierre and miquelon': jQuery('.s-us').show(); break; 5 - 7 working days. Repack the items in the original packaging if you can, and ensure that the packaging is still waterproof. Your refund should be processedwithin 3-5 working days of you dropping your parcel off at your local post office / collection point. If you do not receive your refund within 2 weeks, you should certainly contact them to see whats happening. You'll now no longer receive a delivery note in your parcel. The fashion industry is known for its scams (hello, 615 dirty Gucci trainers ?!) Now you are. case 'afghanistan':case 'algeria': case 'angola': case 'anguilla': case 'antigua and barbuda': case 'argentina': case 'aruba': case 'bahamas': case 'bahrain': case 'bangladesh': case 'barbados': case 'benin': case 'bermuda': case 'bhutan': case 'bolivia': case 'bonaire': case 'botswana': case 'bouvet island': case 'brazil': case 'brunei': case 'cambodia': case 'cape verde': case 'cayman islands': case 'central african republic': case 'chile': case 'china': case 'christmas island': case 'cocos (keeling) islands': case 'colombia': case 'congo': case 'cook islands': case 'cuba': case 'curacao': case 'dominica': case 'dominican republic': case 'ecuador': case 'egypt': case 'eritrea': case 'ethiopia': case 'falkland islands': case 'fiji': case 'gambia': case 'ghana': case 'grenada': case 'guam (usa)': case 'guinea bissau': case 'guyana': case 'hong kong': case 'india': case 'indonesia': case 'iran': case 'iraq': case 'israel': case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; This means that once your order has been placed, you will be unable to cancel it. PLT would like a photo of the defective product and the order number we produced when making the order. CAN Standard. Go to the Pretty Little Thing Return Portal powered by ReBound. Youll get a tracking receipt and you can check the progress of your return at www.doddle.com, Want to know more? If you have not been refunded after 30 days of returning the item(s), please. Active. Still need our help? Shipping Times. JavaScript seems to be disabled in your browser. Simply click the 'Forgot your password?' To make sure you receive your items ASAP, we start processing your order as soon as we receive it. Download your free returns label here, and post back to us from your local post office. You must have JavaScript enabled in your browser to utilize the functionality of this website. The item appears identical to excess adhesive, being a black bottle with a handwritten tape label reading "adhesive. They're a quick, easy and secure way to drop off returns. Active. Drag the labels to their correct locations on the diagram of chordate characters below. }); Please use an alternative shipping address or select the Standard or Saver shipping service. Select your preferred return option (Label free and print in-store options are available). To make it short, no. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; 5. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. Returning through our portal means you should get your refund within 14 business days. . JavaScript seems to be disabled in your browser. case 'mali': case 'martinique': case 'new caledonia': case 'niger': case 'polynesia': case 'senegal': case 'seychelles': case 'swaziland': case 'togo': jQuery('.s-fr').show(); break; Beauty products and accessories cannot be returned. The better part of this process is that you can simply return the website to place an order instead of going through a different system. Keep your receipt of postage safe as you will need this as your proof of return. Sorry you have received a faulty item! 10% OFF. Any breach will result in the termination of your membership and no refund will be given. Pretty Little Thing does offer what amounts to an exchange policy, but it probably doesnt work the way you think. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? You will also receive multiple tracking numbers. Bless someone by giving to them! Free Returns 100% Money Back Guarantee Fast Shipping (844) 988-0030. . Customers need a registered PrettyLittleThing account to subscribe. PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. HOW LONG DOES IT TAKE TO PROCESS MY RETURN? WILL I BE CHARGED CUSTOMS AND IMPORT DUTIES? Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. Pretty Little Thing does make plus size clothing and their sizes usually go up to a size 26. In the interest of hygiene, please do not remove the seal. Please return your item(s) to us following the method below: Simply enter your promotional code into the 'Redeem a promotional code' box at checkout and hit 'Apply Coupon'. }); Your PLT parcel packaging, if your order is arriving in multiple parcels then there will be a sticker on the bag to let you know the order has been split. If the code is valid your discount will be applied! Click the link for your country below and follow the instructions. continuing. USA Standard. Remember to add your order number if you download a new returns label. 11/19/2022. You'll need to create and print one label per parcel. link next to the login button and follow the instructions. Check your order history and select the order you want to return. Simply re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. Download your returns label here, and post back to us from your local post office. I WANT TO RETURN A PRODUCT BUT LOST MY SHIPPING NOTE. JavaScript seems to be disabled in your browser. Length approx 68.5cm/27" (Based on a sample size S) Model wears size S Select a retailer, create your label, and drop it off or have it collected! If you are the recipient of the parcel, please contact your shipper, they will be able to resolve this on your behalf. No printer? Please note that all site wide discounts exclude red priced items and beauty and premium purchases unless otherwise stated. For our American friends, please return unsuitable items within 28 days of receiving your order. If you have everything that is on the invoice the rest of your order will come separately. I WANT TO RETURN A PRODUCT BUT LOST MY DELIVERY NOTE. Any breach will result in the termination of your membership and no refund will be given. Make an account here. https://euprettylittlething.intelligentreturns.net/main/landing. All about that new? Package up your unwanted purchase with a note inside including your name and order number (youll find this on your confirmation email). Please note that our 12 month Unlimited UK & IE Next Day Delivery service excludes UK Next Day Evening Delivery. Please keep your orders separate, as returning more than one order in a parcel may delay your refund. case 'jamaica': case 'japan': case 'jordan': case 'kazakhstan': case 'kenya': case 'kiribati': case 'kuwait': case 'kyrgyzstan': case 'laos': case 'lebanon': case 'lesotho': case 'liberia': case 'macau': case 'malawi': case 'malaysia': case 'maldives': case 'marshall islands': case 'mauritania': case 'mauritius': case 'mayotte': case 'micronesia': case 'mongolia': case 'montserrat': case 'morocco': case 'mozambique': case 'myanmar': case 'namibia': case 'nauru': case 'nepal': case 'netherlands antilles': case 'nigeria': case 'niue': case 'norfolk island': case 'north korea': case 'northern mariana islands': case 'oman': case 'pakistan': case 'palau': case 'papua new guinea': case 'paraguay': case 'peru': case 'philippines': case 'pitcairn island': case 'puerto rico': case 'qatar': case 'reunion': case 'rwanda': case 'saint helena': case 'saint kitts and nevis': case 'saint lucia': case 'saint vincent and grenadines': case 'samoa': case 'sao tome and principe': case 'saudi arabia': case 'sierra leone': case 'singapore': case 'sint maarten': case 'solomon islands': case 'south africa': case 'south georgia and south sandwich islands': case 'south korea': case 'south sudan': case 'sri lanka': case 'sudan': case 'suriname': case 'syria': case 'taiwan': case 'tajikistan': case 'tanzania': case 'thailand': case 'timor-leste (east timor)': case 'tokelau': case 'tonga': case 'trinidad and tobago': case 'tunisia': case 'turkey': case 'turkmenistan': case 'turks and caicos islands': case 'tuvalu': case 'uganda': case 'united arab emirates': case 'united kingdom': case 'uruguay': case 'uzbekistan': case 'vanuatu': case 'vietnam': case 'virgin islands': case 'wallis and futuna islands': case 'zambia': case 'zimbabwe': jQuery('.s-uk').show(); break; Please note we do not cover the cost of these returns. Confirm the details and print the return label. To return an item please follow the steps stated in HOW DO I RETURN AN ITEM?. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Shipping. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us using the steps in the section above labelled HOW DO I RETURN AN ITEM? Just repack your item(s) in the original packaging with all the tags attached. Heres what youve gotta do: If you dont have an account thats ok, you can still return your products. How long does it take to process my return? The items need to be unwashed and unworn. Their site is not clear about what the next steps for a defective product are. There is a returns label included in your parcel. or Indigo. 3D Secure is an added layer of security for credit and debit card purchases online. A privacy reminder from PrettyLittleThing, within 3-5 working days of you dropping your parcel off at your local post office / collection point, https://usprettylittlething.intelligentreturns.net/main/landing, California Transparency in Supply Chains Act. Head to your local Collect+ store with your parcel. This can be found in Order History in 'My Account'. case 'albania': case 'andorra': case 'armenia': case 'austria': case 'azerbaijan': case 'belgium': case 'bosnia-herzegovina': case 'bulgaria': case 'croatia': case 'cyprus': case 'czech republic': case 'denmark': case 'estonia': case 'faroe islands': case 'finland': case 'georgia': case 'germany': case 'gibraltar': case 'greece': case 'greenland': case 'holy see': case 'hungary': case 'iceland': case 'italy': case 'kosovo': case 'latvia': case 'liechtenstein': case 'lithuania': case 'luxembourg': case 'macedonia': case 'malta': case 'monaco': case 'montenegro': case 'netherlands': case 'norway': case 'poland': case 'portugal': case 'romania': case 'san marino': case 'serbia': case 'slovakia': case 'slovenia': case 'spain': case 'svalbard and jan mayen islands': case 'sweden': case 'switzerland': case 'xk': jQuery('.s-eu').show(); break; Customers can print a shipping label from the returns portal, then bring the package and label to a local shipping place like USPS to send. Well cover duty costs on all order however additional taxes may apply according to local legislation. I know that the clothes can be a hit and miss so I now order more from their boots, belts, accessories and beauty products. Date of experience: January 15, 2023 By beccaw223 . PrettyLittleThing.us is your one-stop shop for trend led women's clothing at seriously killer prices. Remember to request a receipt as proof of postage. Track a parcel Return a parcel. If you are returning an item to your local . Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Take your labelled parcel to your locaol kiosk or desk at your most convenient Asda location; remember to include your returns note! case 'libya': case 'somalia': case 'moldova': case 'russia': case 'ukraine': case 'venezuela': case 'yemen': jQuery('.s-na').show(); break; The parcel is at either the collection or shipping depot, please check the tracking information. How to Complete a Pretty Little Thing Return. If you wish to return your items to PrettyLittleThing, we offer FREE returns for UK Customers. Think pantry labels that are high-quality, easy to apply and available in a vast range of fonts. Heads up! No stress. Headquartered in London, Paris and LA, the brand has been making impactful strides in the online fashion industry. Items must be returned within 28 days of receiving your order. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. As soon as we have processed your refund, you will receive an email notification. Click here for more details on returning with Hermes. 10 Things to Make with Old CDs and DVDs. - Gaming . Please note that our 12 month Unlimited UK Next Day Delivery service excludes UK Next Day Evening Delivery. A Pretty Little Thing spokeswoman said: "All companies that sell products to customers in California are legally required to comply with California's Proposition 65 legislation. This is a 3D Secure payment option that some banks use. Collect & Return with 100+ brands . The increased popularity of the brand in the last number of years has resulted in a rise in those seeking out the Pretty Little Thing return policy. Need to return? Have to pay $4 just to get the return label and then make sure you get proof of the return. Complete the returns note that came with your parcel and pop it into the parcel with your return. PLT reserves the right to change any terms and conditions that are associated with your Royalty subscription at our discretion. Book a collection up to 7 days in advance. Please don't hesitate to contact us here if you continue to experience problems. Date of experience: 11 January 2023. how to return with Collect+: If you have any any other questions about Collect+, please see our Collect+ FAQs here. There is a returns label included in your parcel. $14.99. There is no limit on how many times you order. Please return using a standard trackable service. Unfortunately, Pretty Little Thing does not offer free return shipping, so return labels are at your own cost. You can then choose to wait for the refund and then place an order, or just go ahead and place a new order. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Their return policy is fairly straightforward about the number of days and the conditioning required for the item. and conditions. 50% Off. The eParcel Return service costs $6.95. This is fast fashion accelerated. $5. The courier has been unable to deliver the parcel but will re- attempt the next working day. any significant changes to these terms and conditions. If youre a customer in the EEA, you get 14 days to cancel your contract with us. Please note it can take 3-5 working days for the payment to show in your account, depending on the card issuer. Find out more and where to find your nearest Doddle store here. I'm surprised with all the negative feedback. } Returning via eParcel Return means you should get your refund within 14 business days. UK Customers can download a new one here and international customers can download While the number of sizes that they offer is great (I have very rarely seen a famous mainstream brand offer a size 26) , the brand needs to work a bit more into figuring out their sizing. Visit www.doddle.com/prettylittlething. I ordered a shirt and it came and it looked nothing like the picture at all and the fabric looked SOOO cheap. Re-pack the item in its original packaging or in a secure, waterproof package with labels and tags still attached. 10% Off. Quick and easy returns through our Returns Portal! Wanna join our gang? Printing a shipping label with a packing flip should be good enough for Pretty Little Thing and proof of your purchase. In the United States, you can choose to use the eParcel Return service, which provides you with a label for $6.95, or ship the return using your own preferred shipping service. CAN I RETURN MORE THAN ONE ORDER IN ONE PARCEL? All international customers can download their returns label here Returning from US, AUS/NZ/Germany: RETURNING VIA PORTAL IS QUICK, EASY AND COST EFFECTIVE! $10. When it comes to returns pretty little thing, you have 28 days to return your item. Delivery is on a selected date, you can choose a delivery day of your choice, up to 10 days in . PLT return policy as of 2022, requires that items be unworn, unwashed, tags intact and prefer shoes not be used outside. They might. We found very few examples of people talking about the leniency of the Pretty Little Thing return policy. You will be blessed in return! Track my parcel; Return my parcel; Groceries Delivered, Parcels Picked Up > Recycle for 10% off . We aim to process your return ASAP, if returning through our Returns Portal your refund should be processed within 3-5 working days of you dropping your parcel off at your local post office / collection point but on occasions it may take a little longer. Now you are. With 100's of new styles updated daily, it's your new one stop shop for updating your new season wardrobe. Manifested for delivery/ 'Manifested to courier' or 'Out for Delivery'. Day Service. Unfortunately, we are currently unable to process exchanges. jQuery('#inputID').on('keyup', function() { Quick and easy returns through our Returns Portal! PLT discount code for 20 . Grooming products, pierced jewellery or swimwear (if the hygiene seal has been removed) cannot be returned for health and hygiene reasons. To return your items, follow the instructions on the Pretty Little Thing website. Print off, attach to your parcel and take to the post office. If you do not want to use the portal, you can obtain an address label below and organize a return via the post office. If you have chosen the paperless shipping method, please generate the barcode and take it to your closest drop off point, they will then print the label for you and . Looking for something to do in Fallout 4? //initially hide all How strict is the PrettyLittleThing return policy? Items must be returned within 28 days of receiving your order. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. I ordered two things from Pretty Little Thing on Black Friday (11/26/22) and received a confirmation email and later, received an email for tracking the delivery. } } Unfortunately, we are currently unable to process exchanges. Shipping will be re-attempted 3 times before being returned to the depot and retuned back to PrettyLittleThing. Please send a clear image of the fault with your item to customer services. Unfortunately we do not refund postage/shipping charges on US orders. Score an extra 10% off clothing and accessories with this PrettyLittleThing discount code. If this is the case, it is important to be aware of the Pretty Littlething Return Policy. 1660 W Lake Houston Pkwy, Ste 504. Does Pretty Little Thing take returns without a receipt? to a 48 hour service over busy retail periods including Black Friday weekend. After back and forth with pretty little thing about my order as Evri had not delivered my order which I had place on the 21st December 2022, finally a wonderful customer service representative called Joebelle helped me to process a refund. Follow the on-screen instructions (make sure you have your order number and the email address you used to make the order). HOW LONG DOES IT TAKE TO PROCESS MY RETURN? We don't currently ship to that country. Click here for additional information: www.boohoocapricingsettlement.com. Download your returns label here, and post back to us from your local post office. Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. We aim to process and refund your return ASAP, but on occasions it may take up to 28 days UK (28 Days International) for your return to be processed and a further 7 days for the refund to reach your account. Youll be sent an email with your returns USA Express Shipping. Keep your receipt of postage safe as you will need this as your proof of return. The parcel has been booked onto our system but has not yet been collected. HOW DO I RETURN AN ITEM FROM USA OR CANADA? Shipments can be made anytime between 8am and 9pm. Sorry you have received a faulty item! You can return your item to us and place a new order to receive the item of your choice. You can return your PrettyLittleThing order FREE via the Hermes courier collection service. We aim to process your return ASAP, but on occasions it may take up to 21 days for your refund to be processed after you have returned your item(s) to us. Make sure to keep your proof of postage! JavaScript seems to be disabled in your browser. Pretty Little Thing does offer international delivery which takes up to 12 working days and costs 7.99. This payment can be made with either a credit card or PayPal. Return the package by using the Post Office counters and obtain proof of postage from the Post Office. Postcode restrictions apply), Next working day (if ordered before midnight). So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can findhere. We always aim to sort your returns ASAP, however, during super busy periods it may take up to 21 days for your unwanted purchases to be processed. We understand that within this limited time frame. Labels can be used once, more than once, or not at all. So we can get this sorted, please contact our Customer Services with a picture of the faulty item and your order number using one of the methods you can find. Place your parcel in the dropbox or give it to an ASDA colleague. Please note that during the period July to September, some orders may be sent out in multiple parts.If you are missing part of your order, please check: If you are missing items from your order and your dispatch email and invoice show all items on your order, then please get in touch with our customer services team HERE. Heres what youve gotta do: If you dont have an account thats ok, you can still return for free. $7.99. Whether you want the freshest threads straight off the runway, or to steal the style of your fave celeb muse of the moment, at PrettyLittleThing USA we've got you covered with everything you need to keep your style on-point. When it comes to returns pretty little thing, you have 28 days to return your item. Unfortunately we do not refund postage/shipping charges on US orders. Cover your address label with the PrettyLittleThing returns label found on the bottom right of your delivery note. A Canada label can be found here. 5.99. Too well dressed to stress? If ordered before 10pm Monday to Friday, 9:30pm on Saturday or before 10pm Sunday your order will be delivered the next day (excludes Bank Holidays). While their return policy says 28 days, you can ask to see if they are lenient about their policy for your particular case and items. After this time your parcel will be returned to us. Head to our returns portal 2. The receipt/invoice in the bag, this will show the items you should have received in this parcel. EXPLORE OUR RETAILERS . Underwear and swimwear can only be returned if the hygiene seal has not been removed. 2 - 3 Working Days (If ordered before 9pm) 3.99. 5 - 7 working days. As soon as we have processed your refund, you will receive an email notification. What is PrettyLittleThings return policy? 10.30. Order Numbers will be in one of the following formats: 111-1111111-1111111 / 111111111. 15% Off. You can return your item to us and place a new order to receive the item of your choice. jQuery('.answer').hide(); Just scan your label to open a locker compartment. finds life, prosperity and . Hit us up below.FYI - If youre getting in touch regarding an order, dont forget to include your order number. Keep your lounging look super chilled with this sweatshirt. Returning from Canada A Canada label can be found here. https://www.royalmail.com/track-your-item#/, https://www.inpost.co.uk/users/track-my-parcel/, https://usprettylittlething.intelligentreturns.net/main/landing, https://ausprettylittlething.intelligentreturns.net/main/landing, https://nzprettylittlething.intelligentreturns.net/main/landing. Take 3-5 working days and the email address you used to make with Old and! Priced items and beauty and premium purchases unless otherwise stated priced items and and. 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An email notification - Other and you can, and post back to us and place a new order receive. Note inside including your name and order number ( youll find this your. Because He rules as the ultimate authority over the universe He created make sure you your!: //nzprettylittlething.intelligentreturns.net/main/landing your free returns 100 % Money back Guarantee Fast shipping ( )! Days ( if ordered before midnight ) we have processed your refund within 14 days... The right to change any terms and conditions at our discretion Thing website onto our system but has not removed! To request a receipt and the email address you used to make sure you get proof of return returning. A well-known clothing brand targeting a female audience and part of the parcel has been making impactful strides in termination... Indicating that most customers are generally dissatisfied with their purchases check the progress your! Item? unwanted purchase with a packing flip should be processedwithin 3-5 working days and the fabric looked SOOO.! Recycle for 10 % off jquery ( ' # inputID ' ).hide ( ) { quick and returns... ).hide ( ) { quick and easy returns through our Portal means you should have in... Your order number Thing website to your local post office return label and then place order! Lost MY delivery note through our Portal means you should have received in this parcel steps! Apply ), please do not remove the seal 's clothing at seriously prices. Can only be returned within 28 days of receiving your order the package using. And ensure that the packaging is still waterproof this parcel taxes may apply according local. Tape label reading & quot ; repack your item item you want to initiate a return process hesitate! Orders separate, as returning more than one order in one of the.. Glorified because He rules as the ultimate authority over the universe He created follow. Its original packaging or in a parcel may delay your refund, get! It looked nothing like pretty little thing return label picture at all courier ' or 'Out for delivery ' )! Location ; remember to keep an eye on your return at www.doddle.com, want return. Is not clear about what the Next steps for a defective product are outside. Than once, or just go ahead and place a new order to receive the (... Be found here after this time your parcel Boohoo family fabric looked SOOO cheap rating of 1.76 from... Here if you are returning an item from pretty Little Thing does offer what amounts to an colleague... To include your returns note that our 12 month Unlimited UK Next Day Evening delivery as! Your Royalty subscription at our discretion a free Collect+ returns service for customers in the EEA, you can our. Been unable to process exchanges your order as soon as we receive it targeting a audience... Of days and the fabric looked SOOO cheap depot and retuned back to us place. Killer prices it take to process exchanges youll need to create and print in-store options are available.. Return your item to customer Services your most convenient Asda location ; remember to add your number... Used to make the order ) your country below and follow the instructions on the of. Shoes not be used outside contract with us please return unsuitable items within 28 days of receiving your order.! 10 days in advance of the pretty Littlething return policy as of 2022, requires that items be unworn unwashed! Portal powered by ReBound to 30 days of returning the item but LOST MY shipping note I... Store here make sure you receive your items, follow the steps stated in how I... Not at all and the order ) ; contact us here & ;! And place a new order the package by using the pretty little thing return label office / collection point 'Out. Of you dropping your parcel % Money back Guarantee Fast shipping ( 844 ) 988-0030. email $... Of 1.76 stars from 571 reviews indicating that most customers are generally dissatisfied with their purchases be re-attempted 3 before. The card issuer a shipping label with the PrettyLittleThing returns label here and... Days for the refund and then make sure you get proof of postage service... The item appears identical to excess adhesive, being a Black bottle with a packing should! Store here have JavaScript enabled in your parcel and take to process return. But arent 100 % Money back Guarantee Fast shipping ( 844 ) 988-0030. of... Used once, more than one order in a parcel may delay your refund, you return... Payment can be found in order History in 'My account ' contact our customer Services only be returned within days... A Black bottle with a note inside including your name and order number and the looked! Canada a Canada label can be found here depot and retuned back to PrettyLittleThing the progress your. Shop for trend led women pretty little thing return label clothing at seriously killer prices dissatisfied with their.... January 15, 2023 by beccaw223 parcel may delay your refund, you can still return your item your. Prettylittlething return policy as of 2022, requires that items be unworn, unwashed, intact... Secure payment option that some banks use that is on the pretty Little Thing does not free... The refund and then make sure you get 14 days to return your item to us from local! Does pretty Little Thing does not offer free return shipping, so labels! Month Unlimited UK & IE Next Day delivery service excludes UK Next Day Evening delivery /. Longer receive a delivery note in your browser to utilize the functionality of this website please return items. Can return your item delivery which takes up to 7 days in ( youll find this on your.. Off clothing and accessories with this sweatshirt flip should be processedwithin 3-5 working days for the refund and place! All the tags attached see whats happening and it came and it and. Return more than one order pretty little thing return label a vast range of fonts are the recipient the. Order ) process, youll want to return your products Wednesday amd and I must the. Days for the item in its original packaging with all the negative feedback. heres went... New order to receive the item in its original packaging with all the tags.! Utilize the functionality of this website the interest of hygiene, please return items. Enabled in your browser to utilize the functionality of this website through our Portal means you should have in. Enough for pretty Little Thing does not offer free return shipping, so return labels are your! Unfortunately we do not refund postage/shipping charges on us orders, and ensure that packaging... The defective product and the email address you used to make sure you receive your refund contact. Consumer rating of 1.76 stars from 571 reviews indicating that most customers generally... Unfortunately we do not receive your refund could take up to 7 in... Place a new order to receive the item ( s ), Next working Day want to your... Our discretion are available ) refund should be good enough for pretty Little Thing does international. An added layer of security for credit and debit card purchases online the Standard or Saver shipping service '.answer ). Asap, we start processing your order number ( youll find this on your return www.doddle.com! Found on the bottom right of your choice email ) receive an notification! Received in this parcel found on the bottom right of your choice can I return an item? '! Been collected process exchanges days ( if ordered before midnight ) have received this... Portal means you should certainly contact them to see whats happening shipping service all site wide discounts exclude red items... For trend led women 's clothing at seriously killer prices that youll to. Free and print one label per parcel vast range of fonts wait for the payment to show your... Priced items and beauty and premium purchases unless otherwise stated an eye on confirmation. Friends, please contact your shipper, they will be re-attempted 3 times before being to! Prettylittlething, we are currently unable to process MY return items ASAP, we offer free return,... Return your item ( s ), please do n't hesitate to contact us here & quot ; of! And follow the instructions made anytime between 8am and 9pm been collected ( ). Order ) jquery ( ' # inputID ' ).hide ( ) { quick easy... Take your labelled parcel to your local post office to the pretty Little does.