What if something goes wrong with my reservation? Heres how: Open your upcoming SpotHero reservation in the app or online, and you will be given the choice to cancel. Yes. We want this to be at the discretion of the customer based on your experience. If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at support@spothero.comto notify us that you would like to cancel your recurring monthly reservation. Non-profit, educational or personal use tips the balance in favor of fair use.\" LTE/3G/2G (auto connect). Get 15% Off First $5+ Parking Using SpotHero Coupon Code Opens SpotHero site in a new tab. It depends on the type of spot you bought. While we don't currently have a formal transfer process, your confirmation email will include links to all of the parking passes in your event package. Please help! We definitely offer overnight parking. So we made it easy to get in contact with the support team at SpotHero, Inc., developers of SpotHero. How far in advance can I reserve parking? On the app, click on the reservation you want to change and press Edit.. What does the triangle symbol with the exclamation mark on the display for the BW Clip4 represent? Park smarter with the this app iPhone app. On android, goto "Settings" "Apps" or "Manage Apps" tab. SpotHero partners with all kinds of different facilities, including self-park and valet locations! Some issues cannot be easily resolved through online tutorials or self help. ERROR_INC_BACKUP 4003 (0xFA3) The backup failed. Not a problem! Select which section youd like to update! When our parking passes are sold through a third-party site, we no longer have the drivers contact information, which can cause a lot of issues. Need a place for parking? You also can visit parkopedia.com or parkme.com, which lists the drive-up rates of most garages across the country. How do I list my parking spot on SpotHero? Our customer heroes will work with you to rebook your parking at the closest available nearby facility at no extra charge or offer you credit or a full refund. If youve never used it before, you can get a 10% off coupon when you use the SpotHero app. Dont worry about adding any spaces or dashes, just add the letters and numbers, then hit save. Some reservations come with a barcode to scan in and/or out, some are monitored strictly by your license plate, and some just ask you to show your pass to the attendant onsite. In the top right-hand corner of the screen, you will see a button that says Edit., Tap on that and then click on Cancel Reservation.. Best Discount: 15% Off. Plus, you can automate receipt forwarding by integrating with your expense tool and adding expense memos to make expense reporting faster. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. Can I change my reservation times for Event Packages? If you are having trouble getting into a garage, you can always take a ticket and get parked. Can I transfer my pass to a different location? Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! If I overstay my Event Package reservation, can I pay for the extra time through SpotHero? The connection should be restored automatically; if the problem persists, contact Outlook for assistance. You can always give us a call to see if we can help! On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. To find the total price depending on your length of stay, adjust the reservation times and search for your destination. I forgot to scan into the garage. Yes, you can purchase as many spots as you need as long as there is sufficient inventory available for the dates and times you are requesting. If you have an extenuating circumstance, please call our customer heroes. 1) Visit the SpotHero website. The SpotHero price is the entire price youll pay for a reservation, and all applicable taxes and fees are included in the price that you see on the app or website! When you drive to the exit gate, press the call button for assistance and speak with an attendant. Once you cancel your reservation, you will receive an email immediately to confirm the refund. See above for details on how to set up an account. riviera season 3 finale. Yes, SpotHero is in Canada! If you share parking reservations, make sure the vehicle information on the reservation is accurate so you don't risk getting towed! Why cant I view all my Event Packages reservations on the mobile app? Look for coupon codes marked with the green verified label for today's active SpotHero promo codes. You can update your email, password, license plate, vehicle, favorite spots, and payment information through your account settings!Website: Find more information about SpotHero for Business athttps://spothero.com/business/. Mark Lawrence and Larry Kiss founded SpotHero in 2011. SpotHero issues coupon codes a little less frequently than other websites. For more information, refer to ourTerms of Use. Are there any restrictions when using my pre-tax benefit card? Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. SpotHero is a parking reservation service. You can also extend your reservation once its started as long as the reservation is still in session and inventory is available! Simply hit extend on your SpotHero parking pass and choose a new end time. I didn't receive / can't find my parking pass. On the rare occasion that there is an issue or a lot is full when you arrive, call our customer support line at (844) 324-7768 immediately! Parking for work? The good news is you can cancel your upcoming SpotHero reservation on your own up until the moment it begins. View more details. Some locations charge an oversize fee for vehicles that are taller than 65 or longer than 181. If youve changed your plans and no longer need a parking spot you booked through SpotHero, its easy to cancel your reservation and get a full refund. 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You can list your spot with us here. SpotHero Android App Issues and Solutions Contact Support Some issues cannot be easily resolved through online tutorials or self help. App had not worked for over 2 weeks. Make sure you adjust the dates and times youre looking for so that youre reserving the correct times for the reservation. WageWorks Visa Prepaid Commuter CardCommuter Check Prepaid MastercardTransitChek QuickPay Prepaid Visa CardMyAmeriflex MastercardGoNavia Debit CardThe Beniversal Prepaid MastercardeTRAC Prepaid Mastercard. You can reserve anywhere from minutes in advance, to months in advance; you just need to purchase a reservation before you enter the garage. If you choose to purchase a spot that says recurring monthly on the checkout page, your card will be automatically charged until you cancel. Garage rates differ by location, and they arent listed on our site. Let them know that you have a SpotHero reservation and that you forgot to scan into the garage. Click "view restrictions" next to the coupon code on this page to learn more. Last Tested. Dont worry, you dont need to cancel a reservation just because youve decided to take a different car. Interested in earning free parking? Now, put your network on 4G e.g. This is a great way to try out a new service at a discounted rate. Bring up your SpotHero parking pass on your phone. There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. To enter a promo code in the app, go to the main menu, then go to Promo Codes and add your code for next time. This will NOT automatically book parking for that calendar. To set up a SpotHero for Business account in the app: Follow the steps in the app to finish setting up your account! We also offer the SpotHero Protection Plan, as its our mission to make parking easy. Your benefits card will automatically apply for purchases within one mile of your work address. What will be my monthly parking rate going forward after I purchase with SpotHero? Note: This cancellation policy applies only to .css-tv8pid{line-height:1.5;font-weight:400;font-size:1rem;font-style:italic;}@media screen and (min-width: 64rem){.css-tv8pid{font-size:1rem;}}upcoming reservationsnot reservations that have already passed. You can access your parking pass through the confirmation email we send you upon your purchase. When you drive to the exit gate, press the call button for assistance and speak with an attendant. Any time you make a reservation with SpotHero, we send you a parking pass to the email address you provide. You get to set the prices and the times the space will be available, and you will have a dedicated account manager to help you work out the details and be your point of contact with SpotHero! Discount details: 10% off your first reservation. A majority of our spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra. If you need help with an extension, you can always give us a call right away so we can help out! To change the times or dates on the website or app, simply click on the time or date you want to change, and a drop-down menu will appear. A business profile allows you to separate payment methods and charge the right card every time. Select the issue you are having below and provide feedback to SpotHero. When searching, change the dates/times to the overnight period during which you plan on parking. Why are the times I am seeing different than the times I requested? Were always happy to help you get your spot listed on SpotHero. The new license plate shows up immediately! So theres no need to skip that after-dinner coffee. All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. Today's biggest SpotHero.com Promo Code is for $10 off. Parking passes are sent to the email address that was used to book. Get in touch with our customer heroes and theyll cancel it for you right away. Turn up the brightness of your screen. If you would like to update or cancel a reservation, you are able to do so in the SpotHero app. Can I delete and unsubscribe from my account? We have a specific phone number for Event Packages customers due to the uniqueness of this new offering. Your reservations should always show up in the Reservations section of the app after you purchase. Compare prices and locations to find the best spot possible. In all cases, your rate will stay the same. Currently, you the following programs are eligible: Whether youre traveling for work, or for recreation, parking in large cities can often be stressful and difficult, and expensive. Yes! Can I apply a promo code if I'm using Apple Pay or Android Pay? On the payment screen, tap "Personal Profile" to switch to your business profile, Go to My Account at the top of the page. Prices and specials in the SpotHero marketplace are set by our operator partners. Can I extend an Event Package reservation? Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. To apply a promo code, click on Have a promo code? if youre on the website or Apply Promo Code if youre on the app, and type in the promo code youd like to apply. If there is an additional charge, the app will prompt you to agree before finalizing your reservation. Call their support team at 1-844-324-7768. Keep an eye out for other codes and see if it can be beaten. Then, simply enter the license plate number. Though there is some variation between garages, SpotHero defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. Lastly, we never calculate tips into our valet reservations. Yes! click "Force Stop". If you choose a spot with an introductory rate, the price may go up to the regular drive-up rate after the intro rate time period has ended. If you still have questions, give us a call at (844)324-7768 or email us at support@spothero.com. You can learn more about canceling your SpotHero reservation here. With business profiles, you can avoid expense management each month with automated reimbursement through integrations with Concur, Expensify, Certify, or Chrome River. Yes! Select your Commuter Benefits Card at checkout. The 1.5-month bill will allow you to park for 1.5 months and allows the parking operator to get you on a 1st of the month billing cycle. If the event does last longer than expected, theres no need to worry about leaving early. Typically youll either scan a QR code, show the attendant your reservation, or add your license plate #. Check the directory to which you are backing the database. As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. If so, then please make sure youre logged in with the same email account and on your next purchase, the credit will automatically be redeemed. Learn more about Calendar Syncon our blog. You will need to pay onsite for facilities that charge oversize fees. We dont support oversize fees for Event Packages. (Hero tip: If you enter your phone number when you book, youll also receive a text message confirmation. Save up to 40% on public parking when you load your company's commuter benefits into SpotHero and use the app to find parking places all around town. What expense providers integrate with the SpotHero app? We are working hard to make this available online and in the SpotHero app. Date of experience: January 10, 2023 Useful Share MC MC 1 review US 2 days ago Invited Simply drive to the exit gate and press the call assistance button. While we never want you to have an issue with the scanners, you can still use your reservation so that youre not paying to exit if scanner issues arise. If you pulled a ticket when you entered the garage, you may be asked to read the number on the ticket as well. Were also a part of the Better Business Bureau! Some locations do have some crossover between valet and self-park, but those details will always be outlined in the parking pass. If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. Total Offers: 11. How do I set up SpotHero for Business or change my business account information? curl-sv-X . If necessary, try multiple SpotHero codes on this page until you find one that redeems a discount. Try logging out and logging back in to double-check, and if you still cant find it, contact our Customer Heroes who will be able to locate your reservation and resend the confirmation to you right away. You can always cancel a reservation and receive a full refund up to the minute before your reservation begins. No, but dont worry! 915 Code 10% Verified Spot Hero: 10% Off Sale Get Code > more SpotHero can be found in over 300 major cities in the U.S. and Canada. You booked your spot, hurrah! Though there is some variation between garages, based on guidance from our operator partners, SpotHero typically defines oversized vehicles as any vehicle 65 to 75 tall and over 181 long, or any vehicle taller than 75 regardless of length. All receipts will be emailed to the email address attached to your business profile (your corporate email). $10 OFF. How to Find a Monthly Parking Spot on SpotHero, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Pinterest (Opens in new window). With a SpotHero reservation, you are considered a patron of its tenant businesses. Don't ever let anyone tell you that you've failed in this industry. For consistency and flexibility on our site, we typically do not offer any rates that have time conditions. All garages that allow overnight parking will show up and you can book right from our website or app. Copy. If you go into your current parking pass from My Reservations, you will see a link where you can extend your parking, confirm any price change, and check out. There are a few reasons why you would ever pay again onsite. Simply click on the monthly tab on the SpotHero mobile app and monthly parking options will populate when you search. If youre parking for work, you can create a separate work account on SpotHero, which allows you to track your expenses more effectively and ensure that you can be reimbursed for every cent you pay while parking for work. If you need to make changes to the start time after the reservation has started, give us a call at (312) 566-7768 and we can help to see whats available for you! Do I have to be staying at the hotel or eating at the restaurant to park? If you enter after 10 am, you will be subject to paying extra onsite. If your spot has a restriction that wont work for you, you can always cancel and rebook a different spot that works better. SpotHero is intended for personal vehicles only and cannot guarantee reservations for commercial vehicles or large oversized vehicles. Also, if you enter before your reservation starts or exit after the reservation has ended, you may be subject to pay for the time you spend in the spot outside your reservation. Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. We are working on adding that for our mobile drivers. When you search for parking in the SpotHero app or website, well show you prices for a 3-hour reservation, beginning with the current time when you make the search. You can find more information by reading our Terms & Conditions on the app or website. Large oversized vehicles include but are not limited to, cargo vans, passenger vans, large trucks, rental moving trucks of any size. You can always show your reservation by bringing your parking pass printed out or pulled up from your email. Some reservations take longer to confirm with the parking facilitys platform, but dont worry well keep trying until we get it! Standard-Size Vehicles include but are not limited to: 2-door cars (Honda Civic)4 door sedans (BMW 7-series). We understand the need for flexibility in your life, and SpotHero is here to offer flexibility in your parking. You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. Park smarter with the SpotHero iPhone app. In certain cases, we may receive a commission from brands you find on our website. 50M+.css-alg7gu{line-height:1.5;font-weight:400;font-size:var(--chakra-fontSizes-base);display:block;margin-top:var(--chakra-space-2);letter-spacing:0.125rem;}Cars Parked, SpotHero 2023. SpotHero helps you get everywhere, Yes! In the last week, Slickdeal shoppers have saved 10% using our verified SpotHero coupon codes in 2023. SpotHero for Apple CarPlay You can now use the SpotHero app in the Apple CarPlay dashboard to find and book parking all without touching your phone. Unless specified, we generally do not permit this due to facility limitations. For others, this fee is assessed and paid upon arrival and determined by the on-site staff. Are SpotHero parking reservations guaranteed? Please let me know if you have any additional questions! If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. Using this Download the App: Get 10% Off First Reservation with Promo Code you can save 10% today. All of the instructions for how to redeem your reservation can be found in the parking pass that we emailed you! Most of our locations do not require printed reservations, and any reservation made through our app will allow for mobile redemption. Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. Never print a parking pass! Totally! Please make sure to read the description before finalizing your payment. Will my card get charged automatically each month? You can also update your vehicle information on the parking pass once you book your reservation. Learn More Commuter Benefits Take advantage of extra savings, just by parking near work. Oversized Vehicles include but are not limited to: SUVs (Ford Explorer | Any Jeep)Minivans (Honda Odyssey). 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