Are any cleaning services offered at Hotel Riu Palace Santa Maria? The hotel is spotlessly clean, the staff work so hard and was all very pleasant. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. As busy as it was we never couldn't find a seat at meal times, evening/ bars. You also can experience the island, whilst traveling to the harbour. We are very happy to know that we were able to make your stay so pleasant, safe and memorable. Ive just stayed 11 nights with my partner and my 2 year old. Our holidays were perfect and we are now just thinking about coming back to this paradise and will book the same hotel without any hesitations! more. The beach was beautiful, saw the odd dog but no poo. Hotel Riu Palace Santa Maria, Santa Maria: See 1,280 traveller reviews, 2,159 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. We were only at the hotel for a week but it was quite samey. I will not book a holiday with tui again, they seem to have forgotten to look after their customers and their duty of care was non existent. Many travellers enjoy visiting Paroquia de Nossa Senhora das Dores (1.3 miles) and Nazarene Church (1.4 miles). The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria - Santa Maria, : Hotel Riu Palace Santa Maria Santa Maria The rest were very good but we did pop into Santa Maria one evening to change it up. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Tripadvisor performs checks on reviews. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. What are some of the property amenities at Hotel Riu Palace Santa Maria? Pool-like everywhere. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Hotel Riu Palace Santa Maria 1,309 Reviews View Hotel Santa Maria, Ilha do Sal Melia Tortuga Beach Resort & Spa 4,067 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Riu Funana 2,722 Reviews View Hotel Santa Maria, Ilha do Sal Hotel Morabeza 1,048 Reviews View Hotel Santa Maria, Ilha do Sal VOI Vila do Farol Resort 2,522 Reviews View Hotel Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. View Hotel 3,560 reviews 1.6 km from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,047 reviews 1.9 km from Hotel Riu Palace Santa Maria Free parking Pool Visit hotel website Breakfast included Ouril Hotel Pontao View Hotel 327 reviews 2.0 km from Hotel Riu Palace Santa Maria Dear Guest,Thank you for the time you have taken to write us about your experience. Top room amenities include a minibar, air conditioning, and a walk-in shower. We felt very safe and well looked after and it felt so good to be part of a restart for tourism in Sal Island. Overall a good vacation with some minor problems. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. View Hotel 3,244 reviews 0.5 miles from Hotel Riu Palace Santa Maria Pool Beach Visit hotel website Breakfast included Hotel Dunas De Sal View Hotel 175 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free parking Pool Breakfast included Hilton Cabo Verde Sal Resort View Hotel 862 reviews 0.6 miles from Hotel Riu Palace Santa Maria Free Wifi Overall a good vacation with some minor problems. The food was the usual palace standard and had loads of options. They didn't help we still had really bad diarrhea. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. Tripadvisor performs checks on reviews. Taxes and fees that are shown are estimates only. Day and evening entertainment. To do list Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Coffe -perfect, drinks-very poor the worst were dogs on a beach. You also can experience the island, whilst traveling to the harbour.For the party people. SwimUp rooms very nice and big enough. Wait staff constantly using anti bac using cutlery to lay napkins etc. Yes, laundry service and a clothes dryer are offered to guests. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. Kind regards Hotel Riu Palace Santa Maria Online Reputation Manager, The hotel has a great location with beautiful beach and ocean! Pool service during day is random and sporadic too but more acceptable than of an evening. On the flip side The hotel itself is beautiful, great layout and we were lucky enough to have a sea view room too. I am not one to write reviews but i felt i had too,We were the first flight from uk that landed in cape verde departed from Birmingham, we arrived at the hotel refreshments were waiting nice touch as in all Riu's, we checked in to find our room was on the second floor, I have a 6 month old and this was not pheasible due to having a pram and not one lift in the complex, we found staff very rude, I've stayed in the riu dunamar in Mexico and the standard there was amazing and that is also a platinum hotel too,after a hour of getting our room then finally our bags after they went to the old room we was settled in after a 6 plus hour flight, during our stay no staff came and asked for our drinks order by the pool, we are people who tip generously but we couldn't justify the rude, Dear Amy, Thank you for staying again in one of our hotels and your comments. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Personally I believe its the latter!! We are very sorry if you got another impression. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Still enjoyable though!Hotel location was great and the beach was also great. I really dont understand why some people are not satisfied with this great hotel. We had a great holiday at this hotel . This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Other then that the hotel is so big it never feels crowed. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. The hotel staff literally couldnt do any more than what theyre doing. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. Very nice, brand new hotel. a member of staff on the door of each main restaurant giving everyone a squirt of anti bac. The app is new so has a way to go but it did the job. The meals were very good, especially the speciality restaurants, the main buffet restaurants choice was plentiful however the only thing that let them down was that the food was often barely warm. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4.5/5 von Reisenden bewertet. We visited spa with my husband (Massage for two): very professional, recommended. We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. When we returned to the hotel, we went to see the tui reps who said they will fill in a form but couldn't do it now because the system was down. ** one thing I would say is that the rooms could do with two pillows per person as they are quite thin. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Tripadvisor performs checks on reviews. On the flip side Do go to the white party and neon party, the entertainment team work so hard pulling all this together and it really is a fun evening.Overall we have loved our stay here, and we certainly have not been disappointed. How lazy are these people?!? Pool-like everywhere. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. They are fighting all day. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Such a shame but just seems really under-staffed and under-trained. It could of been a brilliant holiday, the hotel was nice, food was good. Due to covid, many of the restaurants and pools were closed. Beware: all a la carte restaurants are closed due to COVID. On the whole, we really enjoyed the food and had no problem what so ever. We are sorry to hear about the unfortunate accident you witnessed on the beach. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. Rooms are very good. Hotel is really nice. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. This is a 5* hotel, and the staff are all great. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. The quality of this brand new hotel is really the equivalent of its exceptional sister hotel on Boa Vista. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. What food & drink options are available at Hotel Riu Palace Santa Maria? Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. We never found that to be the case at all. Review collected in partnership with riu.com. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Personally I believe its the latter!! Claim your listing for free to respond to reviews, update your profile and much more. Catering products were also high quality. Nothing crazy and theres only 4 or 5 slides but its enough to have a laugh on. We were a bit sceptical as some reviews had mentioned food poisoning and upset stomachs but we read that the hotel had taken it seriously and sorted it- sadly not! Mainly.. hotel was ok. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. It would be nice if every hotel was to this standard. Tripadvisor - Hotel Riu Palace Santa Maria()Hotel Riu Palace Santa Maria 1,316 2,19854.5 We loved this hotel and beach and would love to go back. Tripadvisor performs checks on reviews. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. The beach was perfect and quite clean, the only thing is that many tourist scammers run to you to give you their business cards on the beach and it is quite annoying. The staff were very friendly apart from one of two. The minibar in the room was a brilliant. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Mainly.. hotel was ok. I understand TUI is your parent company and I shall not be using them again as their service was totally opposite to that of RIU. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Hotel Riu Palace Santa Maria, Santa Maria: See 1,316 traveller reviews, 2,198 user photos and best deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 Santa Maria hotels, rated 4.5 of 5 at Tripadvisor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Not what we would have expected and really disappointing. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. Highly recommend this hotel. All the entertainement team is fantastic. Got potential, shame about the food poisoning, Highly recommended . There was a distinct shortage of waiters, none at all in the sun bathing areas. more. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Overall the hotel is clean and the grounds are immaculate.The housekeepers work extremely hard throughout the day.The staff are pleasant and so friendly and they put themselves out for you. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Hotel is really nice. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking Perfect stay, beautiful setting on vast sandy beach, friendly service, We spent an inforgettable and relaxing 1 week holiday in this all inclusive 5 star hotel which is of amazing quality in what concerns the food, the rooms, the pools,the environnment and staff and the vast sandy beach. Staff are really friendly and the room service feature on the app is great if you need anything extra. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Beer is good and so are gin and tonics and mojitos. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. BORK. Day and evening entertainment. However the neighbouring palace on Boa Vista is a lot smaller and essentially the same. Own or manage this property? Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . Absolutely has gone downhill from last year. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. Despite the fact that only the main restaurant was open we were not disappointed by the choice and quality of the food, that aslo goes for the Cappuccino Coffee Bar and the Daiquiri Cocktail Bar. Thank you to everyone at the hotel for making our holiday so memorable. Voos Aluguis de temporada Restaurantes . The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Food is delicious and plenty of bars to enjoy drinks and entertainment. Now 190 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. You also can experience the island, whilst traveling to the harbour. We are sure to return to this hotel sooner than later as it is really the place for a perfect holiday. you to buy trinkets etc.Very pleasant mind you. They beat her legs. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We never found that to be the case at all. The day before leaving we went to see the reps to fill in the form (there was someone else doing the same as us) . It was fun. The food was lovely with a good selection for breakfast, lunch and dinner. Coffe -perfect, drinks-very poor the worst were dogs on a beach. We will share your message appropriately with our management team, and it is our hope to welcome you in the future under better circumstances in order to give you the fully convincing experience you deserve. Providing a clean and comfortable stay is one of our absolute main priority, therefore it is very nice to hear that you appreciated your rooms cleanliness. There was no support at all. Until then we wish you all the best, Hotel Riu Palace Santa Maria Online Reputation Manager. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Now $226 (Was $303) on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It was never even a thought. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are sorry to hear about the unfortunate accident you witnessed on the beach. 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